Can someone please look at the crashlog?

Cubase 11.0.20.371 64bit 2021.5.2 18.03.01.883.dmp (965.1 KB)

Lately I haven’t had too many crashes, but now they start to appear again. Today in a relatively small project. Can someone check the crashlog to see if a specific plugin could be the cause ?

And why does Cubase create in addition to these small crashlogs other crashlogs in appdata/local/crashlogs that are over 500mb big ? With several crashes a day these eat up hd space very quickly…

Thanks in advance

Btw Steinberg would have less to do if they would generate human readable chrashlogs that one could check on his own…

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This is your dump Summary

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Dump File:	Cubase 11.0.20.371 64bit 2021.5.2 18.03.01.883.dmp : C:\Users\beyond\Desktop\Cubase 11.0.20.371 64bit 2021.5.2 18.03.01.883.dmp
Last Write Time:	5/2/2021 9:46:54 AM
Process Name:	Cubase11.exe : C:\Program Files\Steinberg\Cubase 11\Cubase11.exe
Process Architecture:	x64
Exception Code:	0xC0000005
Exception Information:	The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information:	Not Present

System Information
------------------
OS Version:	10.0.19042
CLR Version(s):	

Modules
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Module Name	Module Path	Module Version
-----------	-----------	--------------
Cubase11.exe	C:\Program Files\Steinberg\Cubase 11\Cubase11.exe	11.0.20.371
ntdll.dll	C:\Windows\System32\ntdll.dll	10.0.19041.488
kernel32.dll	C:\Windows\System32\kernel32.dll	10.0.19041.292
KERNELBASE.dll	C:\Windows\System32\KERNELBASE.dll	10.0.19041.488
ucrtbase.dll	C:\Windows\System32\ucrtbase.dll	10.0.19041.488
msvcp140.dll	C:\Windows\System32\msvcp140.dll	14.28.29334.0
user32.dll	C:\Windows\System32\user32.dll	10.0.19041.488
win32u.dll	C:\Windows\System32\win32u.dll	10.0.19041.508
VCRUNTIME140.dll	C:\Windows\System32\VCRUNTIME140.dll	14.28.29334.0
msvcrt.dll	C:\Windows\System32\msvcrt.dll	7.0.19041.1
rpcrt4.dll	C:\Windows\System32\rpcrt4.dll	10.0.19041.508
combase.dll	C:\Windows\System32\combase.dll	10.0.19041.508
winmm.dll	C:\Windows\System32\winmm.dll	10.0.19041.1
uxtheme.dll	C:\Windows\System32\uxtheme.dll	10.0.19041.488
ws2_32.dll	C:\Windows\System32\ws2_32.dll	10.0.19041.1
dwmapi.dll	C:\Windows\System32\dwmapi.dll	10.0.19041.488
graphics2d.dll	C:\Program Files\Steinberg\Cubase 11\graphics2d.dll	1.1.2.371
GdiPlus.dll	C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.19041.508_none_faefa4f37613d18e\GdiPlus.dll	10.0.19041.508
DWrite.dll	C:\Windows\System32\DWrite.dll	10.0.19041.388
dxgi.dll	C:\Windows\System32\dxgi.dll	10.0.19041.488
imm32.dll	C:\Windows\System32\imm32.dll	10.0.19041.1
kernel.appcore.dll	C:\Windows\System32\kernel.appcore.dll	10.0.19041.1
SYNSOACC.dll	C:\Windows\System32\SYNSOACC.dll	1.32.0.1
mswsock.dll	C:\Windows\System32\mswsock.dll	10.0.19041.423
TextShaping.dll	C:\Windows\System32\TextShaping.dll	0.0.0.0
nvwgf2umx.dll	C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_372920ce6be76248\nvwgf2umx.dll	27.21.14.5751
CoreUIComponents.dll	C:\Windows\System32\CoreUIComponents.dll	10.0.19041.1
baios.dll	C:\Program Files\Steinberg\Cubase 11\Components\baios.dll	2.8.0.75
mediaservice.dll	C:\Program Files\Steinberg\Cubase 11\Components\mediaservice.dll	2.4.1.2
avrt.dll	C:\Windows\System32\avrt.dll	10.0.19041.1
winmmbase.dll	C:\Windows\System32\winmmbase.dll	10.0.19041.1
wdmaud.drv	C:\Windows\System32\wdmaud.drv	10.0.19041.1
videoengine.dll	C:\Program Files\Steinberg\Cubase 11\Components\videoengine.dll	3.0.5.22
torch_cpu.dll	C:\Program Files\Steinberg\SpectraLayers 7\Win64\torch_cpu.dll	0.0.0.0
exceptiondumper.dll	C:\Program Files\Steinberg\Cubase 11\Components\exceptiondumper.dll	1.3.0.26
dbghelp.dll	C:\Windows\System32\dbghelp.dll	10.0.19041.488
dbgcore.dll	C:\Windows\System32\dbgcore.dll	10.0.19041.1
msiltcfg.dll	C:\Windows\System32\msiltcfg.dll	5.0.19041.1
ysusb_bulklib64.dll	C:\Program Files (x86)\Yamaha\Yamaha Steinberg USB Driver\ysusb_bulklib64.dll	1.10.3.0
MemAPI_UR824.dll	C:\Program Files\Steinberg\UR824\plugins\MemAPI_UR824.dll	2.1.0.0
wavelabexchange.dll	C:\Program Files\Common Files\Steinberg\Shared Components\wavelabexchange.dll	1.5.10.44
fireface_usb_asio_64.dll	C:\Windows\System32\fireface_usb_asio_64.dll	1.2.0.0
nvoglv64.dll	C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_372920ce6be76248\nvoglv64.dll	27.21.14.5751
Cubase Plug-in Set.vst3	C:\Program Files\Steinberg\Cubase 11\VST3\Cubase Plug-in Set.vst3\Contents\x86_64-win\Cubase Plug-in Set.vst3	10.0.20.82
eLicenserCore.dll	C:\Program Files\eLicenser\Tools\eLicenserCore.dll	2.0.5.563
Console 1.vst3	C:\Program Files\Common Files\VST3\Console 1.vst3	2.5.15.0
WrapPersist64.dll	C:\Program Files (x86)\Common Files\PACE\Proxy\WrapPersist64.dll	0.0.0.0
Console 1 SSL SL 4000 E-Series Input.ssx	C:\Program Files\Common Files\Softube\SSX\Console 1 SSL SL 4000 E-Series Input.ssx	2.5.15.0
Console 1 SSL SL 4000 E-Series Dynamic Shaper.ssx	C:\Program Files\Common Files\Softube\SSX\Console 1 SSL SL 4000 E-Series Dynamic Shaper.ssx	2.5.15.0
Console 1 SSL SL 4000 E-Series Equalizer.ssx	C:\Program Files\Common Files\Softube\SSX\Console 1 SSL SL 4000 E-Series Equalizer.ssx	2.5.15.0
Console 1 SSL SL 4000 E-Series Compressor.ssx	C:\Program Files\Common Files\Softube\SSX\Console 1 SSL SL 4000 E-Series Compressor.ssx	2.5.15.0
Console 1 SSL SL 4000 E-Series Output.ssx	C:\Program Files\Common Files\Softube\SSX\Console 1 SSL SL 4000 E-Series Output.ssx	2.5.15.0
Console 1 British Class A Limiter.ssx	C:\Program Files\Common Files\Softube\SSX\Console 1 British Class A Limiter.ssx	2.5.15.0
Weiss MM-1 Mastering Maximizer.vst3	C:\Program Files\Common Files\VST3\Weiss MM-1 Mastering Maximizer.vst3	2.5.15.0
Click-it Master VST.dll	C:\Program Files\Steinberg\Vstplugins\Click-it Master VST.dll	0.0.0.0
Console 1 British Class A Input.ssx	C:\Program Files\Common Files\Softube\SSX\Console 1 British Class A Input.ssx	2.5.15.0
Console 1 British Class A Equalizer.ssx	C:\Program Files\Common Files\Softube\SSX\Console 1 British Class A Equalizer.ssx	2.5.15.0
Console 1 British Class A Compressor.ssx	C:\Program Files\Common Files\Softube\SSX\Console 1 British Class A Compressor.ssx	2.5.15.0
Console 1 British Class A Output.ssx	C:\Program Files\Common Files\Softube\SSX\Console 1 British Class A Output.ssx	2.5.15.0
Tape.vst3	C:\Program Files\Common Files\VST3\Tape.vst3	2.5.15.0
surroundpanner.vst3	C:\Program Files\Steinberg\Cubase 11\VST3\surroundpanner.vst3\Contents\x86_64-win\surroundpanner.vst3	10.5.0.13
Superior Drummer.dll	C:\Program Files\Steinberg\Vstplugins\Superior Drummer.dll	2.4.4.0
Amp Room.vst3	C:\Program Files\Common Files\VST3\Amp Room.vst3	2.5.15.0
Amp Room ACA Comp.ssx	C:\Program Files\Common Files\Softube\SSX\Amp Room ACA Comp.ssx	2.5.15.0
Amp Room ACA EQ.ssx	C:\Program Files\Common Files\Softube\SSX\Amp Room ACA EQ.ssx	2.5.15.0
Amp Room Bass Amp Room.ssx	C:\Program Files\Common Files\Softube\SSX\Amp Room Bass Amp Room.ssx	2.5.15.0
Amp Room Compressor.ssx	C:\Program Files\Common Files\Softube\SSX\Amp Room Compressor.ssx	2.5.15.0
Amp Room Cut Shelving Filter.ssx	C:\Program Files\Common Files\Softube\SSX\Amp Room Cut Shelving Filter.ssx	2.5.15.0
Amp Room Distortion.ssx	C:\Program Files\Common Files\Softube\SSX\Amp Room Distortion.ssx	2.5.15.0
UVIWorkstationVSTx64.dll	C:\Program Files\Steinberg\Vstplugins\UVIWorkstationVSTx64.dll	0.0.0.0
TransatlanticPlateReverb.vst3	C:\Program Files\Common Files\VST3\TransatlanticPlateReverb.vst3\TransatlanticPlateReverb.vst3	1.3.1.0

Thank you.
Am I right that one can not read out of this log what actually has caused the crash ?

I’m not really sure have you had problems with transatlantic plate reverb before?

No, but I updated to the vst3 version recently .
Is it the Transatlantic plate reverb because it is the last on the list or do you read that somewhere else in the log?
Thanks very much.

Sorry man that’s all I could know I don’t know what caused it… Hopefully some of the more experienced users will be able to help you okay? I’m gonna look at it one more time now see if I can find anything…

1 Like

I had more crashes lately, no matter what plugins were used.
But I have noticed a pattern although I can not reliably force it.
Every crash happened when I was working in the key editor and was selecting events with the lasso function. Suddenly a warning appears and when I click on OK I can no longer select events with the lasso function, although I can still select them when I click directly on them, and after 20 seconds till a minute cubase crashes to desktop.

Hi FF ahhh sorry to hear it mate what does the warning say can you remember?