A friend can´t play video on Cubase 10. He can both import the video and extract the audio, but he can´t play the video. The Video Player window doesn´t even come up when pressing F8.
When he goes to Studio Setup → Video Player, a red message shows in the menu, saying:
“please update your graphics card driver or switch to a more effective graphics card”
We´ve tried updating the drivers of his video device, to no avail.
What can he do to be able to properly play a video in Cubase?
Here are his systems specs
OS: Windows 1064bit
Video device: Intel ® HD Graphics 3000
Cubase 10 version: the most recent one, which is 10.0.10
We think this is related to Cubase 10’s video engine because Cubase 9.5 DOES play video with no problems.