Hello. Does Steinberg support Canadian customers? I tried to call phone number listed at customer support section (416)628-3698, got automated answer that they not support phone calls and to use email for any questions or problem. However, email (Steinberg(SB)yamaha.ca) provided at same customer support section on Steinberg Canada web site, sims to be non existent email. Thanks.
Did you get any support? 'm going through the same thing…and I’m ready to kill someone.
Why is this so difficult? Because the software I bought Cubase Pro 14 doesn’t come with a valid license??
If you bought Cubase 14 you should have a valid license. I’m afraid I don’t understand what you are trying to say here.
It’s quite simple. My purchased Cubase Pro 14 does not have a license.
I just get a license not found with the software.
Did you use a download activation code in download manager when you installed it?
Or where you using a trial that may have expired and you haven’t activated the purchased license?
Has it ever worked?
Open Steinberg activation Manager on your computer and see what it’s saying in there….make sure you’re logged in with the correct details. You’ll need to be online for activation of course.
Hi,
if you bought a new Cubase version online you would have received a mail containing the Download Access Code.
Or did you buy the license from another user? In this case have a look at this
A big shout out to support tech Andree Lucht at Steinberg Canada, it took a couple of weeks to hear back, but he made it worth the wait. He fixed my original download issues, reimbursed me for a product he noticed I had paid for twice, and without being asked to, redeemed old product vouchers dating back to July 2005…
I am getting a “No Macro Page Found” message. How do I resolve this?