Cannot access MySteinberg account

Hi guys,

Cannot access my account. There were registered products there.
When I login with the user name the site says that my account is not activated. Resetting the password with email/account doesn’t work.

Who can help me?

Thanks in advance,
Alex

This is SOLVED. I encourage those with having technical difficulties to call.
The operator resets the password manually and in a minute you have an access.

Hi,

I am having a similar issue.

I am unable to reset my password and my old password is not working.

I used the password reset link numerous times over the past week and no email is ever sent even though it says it is.

Who did you call to get a password reset done?

Thanks

Hello CitizenEleven,

you’ve got PM.

Best,

Hi guys, I have lost an access to my old e-mail where I probably registered my eLicencer. I am trying to register my Iconica Ensembles to the New Steinberg Activation system, but I don’t have an access to the account that has my eLicencer registered and from which I possibly bought the Iconica Ensembles. I still can open my Iconica, since I have the dongle, but I am afraid when Steinberg stops supporting it, I won’t be able to use it. Would be glad to get some advice. Regards