I just bought Cubase 9.5 (upgrade from 7.5) and was so happy to try it. But unfortunately during the activation, for some reason, the eLicenser Control Center gives me this message:
"Currently, there is no license available which can be upgraded by your upgrade license. Please connect an USB-Licenser, which holds an upgradable license, to your computer."
The Cubase 7.5 works perfectly fine and its full license is on that USB stick/dongle, so it’s not the problem in the dongle. And that’s the only dongle I own besides ilok.
I started Maintenance a few times, also I did a clean uninstall and reinstall of the latest eLicenser. I’m on Windows 10 64bit. I tried different usb ports… I tried recovering… ughh… I tried a lot of things but nothing worked
Steinberg support still hasn’t replied. Any advice?
[mod edit: Picture removed - please never post a pic clearly showing your eLicenser numbers]
Thanks a lot!!