Cannot Activate Cubase AI

I bought Vocaloid and got a Cubase AI code, but I cannot activate Cubase AI in the activation manager.

Hi and welcome to the forum,

Could you provide more details, please? Why you can’t activate it? Do you get any message?

Hi. Thank you for your reply. I clicked “Activate” in Activation Manager, then some circles rolled at the bottom of the Activation Manager, maybe indicating that the program is connecting to the server. After a while, those circles disappear. Cubase AI is not activated.

My product list shows that Cubase AI is not activated.

Hi,

Which Cubase version do you have installed, please? What happens if you try to start your Cubase AI, please? It should activate automatically in this case.

Dear Martin,

Thank you very much for your help. I installed Cubase AI 13 at first, and it stuck at “Checking licenses.” I installed Cubase AI 12 just now, and I could pass the license check and run Cubase AI.

Thank you.

Best regards,
Gary

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