Thanks for your prompt responses. I think I am getting somewhere. I have downloaded the update installer, the application installer and the Steinberg Download Assistant. I opened the download assistant and put in my download access code. I then successfully entered my activation code. As it was working, the steinberg download assistant became unresponsive, so I had to close it. When I tried again, it said that my license had already been used, so could not be used again. Does this mean that it has worked? In my launchpad, I have Dorico 3.5, which I can open. However, at one point during all of this I was told that I had been offered a free trial. So, can I be sure that this Dorico 3.5 that comes up is the one that I have paid for, and is not a free trial?
One more thing, I haven’t successfully downloaded the sounds installer, down to a lack of space. Is it a case of deleting stuff off my computer until i have enough free space- will this require a lot of space?
sorry for all the questions, and thanks for your help.