Cannot get activation from genesis-technologies

I purchased Cubase Artist from genesis-technologies.
My problem is I purchased a new computer and I can’t transfer Artist 11 onto my new computer without the Activation code , it’s a 32 number long code.
any help?

Here you go; this should help

Software/License Reactivation

Cubase Artist 11 uses the USB-eLicenser which contains your license. The seller should have provided it to you. There’s no need or possibility to activate it, you simply plug it into your computer.

See USB-eLicensers

Licenses stored on a USB-eLicenser are independent from a specific computer. They can be used on any suitable computer on which the corresponding software has been installed.

But that would be for Soft-eLicenser