Cannot upgrade Padshop to Padshop Pro

Virtual instruments Padshop
1

I just purchased the Padshop Pro Upgrade from Padshop (Basic Upgrade). Padshop was already installed on my Windows 8.1 laptop because I am a licensed user of Cubase Artist 8.
Strangely, when I run the downloaded upgrade installer (Padshop_Update_1.1.0.134_Installer_win.exe), all I get is this message:

Padshop 1.1.0 64bit Update Already installed

and to the right:

Padshop 1.1.0 64bit Update
No changes

When I click ‘Next’, I get the message:

Install
There are no operations to perform. Click Back to customize the installation, or click Finish to end the installation process.

It seems I have received the wrong installer, or something else is wrong. Please help!

Rob Stuart
robst247@gmail.com
Utrecht
Netherlands

2

PadShop and PadShop Pro are the same Plugin. Only the Licence makes it to PRO. Start your Padshop-VSTi and look to the right down corner …

3

Thanks, Widestone. Your message helped me to realise that all I needed to do was to download the Padshop Pro license to my eLicenser by entering my license key in eLicenser Control Centre. Now I see PadshopPro in the bottom right corner :wink:
Clear instructions in the email from Steinberg would have helped, but you came to my rescue!