I bought the update to The Grand SE 3 a couple of months ago. It was still in the grace period so, no matter what I did to upgrade the instrument, it didn’t work. I thought it was normal and waited until the grace period expired, which happened a few days ago. Now, I simply cannot upgrade the Grand SE 3 to The Grand 3 even though I do everything exactly as I did with CUbase 8.5 and HALion Orchestra, which are working fine by the way. I really need some help here. I was using one of the pianos on one of my productions and I had to stop it.
If you are interested in getting the full blown the Grand 3 version, you would also need the license from the above link to utilize the upgrade license you already have.
So there’s two options now:
You want to have the Grand SE 3 and we cancel and refund your order of the upgrade from the Grand SE 3 to the Grand 3,
so you can order the regular the Grand SE 3 license from the above link.
2. You want to have the full the Grand 3 license, in this case please also order the Grand SE 3 from the above link
and activate both via the eLicenser Control Center.
So if we need only to upgrade SE 3 Trial to full we need to use the link provided and pay £73, if, as I wished to do, we want to upgrade to Grand 3 Full, we need to first upgrade the Trial SE 3 to Full SE 3, then use the £36 upgrade from Full SE 3 to Full Grand 3 getting all the piano’s etc. which I have now successfully done! Huge thanks Steinberg!!!