Hi all.
I got an account for Cubase v. 9.5 from my friend with his mail.
I purchased an upgrade to v12 with my account.
Now, I can’t activate it as it’s was downloaded or activated on my account while my friend’s account is still on 9.5.
I spoke with the customer service and they transfered the code to my friend’s account but I still can’t activate it.
This is the error I get when trying to activate:
"“At least one of the eLicenser used during this process was disabled and cannot be used for any license transactions. Please contact your software vendor to solve this issue.”
Thanks for the assistance!