Hi,
I have just bought Cubase 8 Pro upgrade from Cubase Artist 6.5. I have a valid Cubase Artist 6.5 Educational licence. When trying to activate Cubase 8 Pro I get a message saying, “No licence to upgrade found. Please connect a USB-eLicenser which contains an appropriate license to upgrade to your computer”. The eLicenser Control Centre shows that I have a Cubase Artist 6.5 Educational license. When I enter the activation code the information in the text box below the code includes the text, “Upgrade for Cubase 6.5 (Educational)”.
Does anyone know how to fix this?