Can't activate my Cubase 8, I'm in need of help.

Cubase
1

So, hi everybody, here is my story.
I just bought an scarlett kit for home studio, wich came with a Cubase 8 key. So I downloaded the program, and whenever I try to activate it with the “eLicenser” It gives me the error of the img. I already downloaded the “last” version of it (I guess so, got it from the eLicenser official download page) but it keeps giving me that error. I dont know what to do.


Im from Argentina, so I will translate what it says:
“Enter the activation code.
The software version installed in the eLicenser Control ( eLC ) is too old. Please try again after you have downloaded and installed the latest version of the eLicenser Control program in (web)”

Thanks!

2

Hi,

Try to use eLicenser Helper, please.

3

Most probably, this issues is caused by a misunderstanding, and a confusing error message.

I think this is what happened:

  • You acquired the Scarlett Kit.
  • The Scarlett Kit contains a “DAC”, that is a Download Access Code (it has 25 digits).
  • You entered the DAC into eLCC to start a license download, but that doesn’t work, as eLCC only accepts license activation codes (32 digits).
  • eLCC then gave a misleading error message.

What you should do:

  • Create a MySteinberg account.
  • Register your DAC (25 digits) with your MySteinberg account. This will give you access to a license activation code (32 digits).
  • Use that license activation code in eLCC to download your Cubase LE license into the Soft-eLicenser that was created on your computer.