I’m totally new on this subject but I just bought a Steinberg product and got a Cubase AI license
So it says that I have to create an account, so I did, and register the download access code that is on a paper. So I did, but when on my profile I have to enter a new access code, and enter the code, it says that I’ve to enter my serial number of my Steinberg product, but when I enter it, it says that the serial numbers is not valide. But when I wrote it to create my account, it works.
So I tried in many differents ways and when I only put my serial number, it redirects me on a page where is told me that if there is problem with the license of Cubase AI, I have to go on a website linked below. On this website it tells me that I have to reinstall the eLicenser Control center and reinstall Cuabse AI. But I can’t find any links on Google to install Cubase AI.
So I am here to find someone who can help me, if you need some screenshots or details I can send you them.
PS: Sorry for the faults, I am french and the most of the french really sucks with english