Can't authorize purchased Halion 7 upgrade

I purchased the upgrade to Halion 7 toady and the Activation Manager won’t allow me to authorize it. It shows that I had a trial that expired and does give any way to authorize the product with the code. This is very frustrating that ther is no alternate way around this that I know about.

Please help.

Gene

Did you already confirm that you are using the right Steinberg account?

Are you certain there is not a second entry in the Activation manager for Halion?

What does the email receipt you received say?

You enter the Download Access Code in the Steinberg Download Assistant, not the Steinberg Activation Manager. Have you done that first?

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