I am experiencing the same issue. I have tried multiple browsers (Edge and IE say that the download is complete, while FF and DownThemAll both recognize that it’s not.) If I try to continue, it says it’s trying to download a 117kb file, then immediately fails.
At over 2GB, this is a large download for me - I live in a remote area so I have a pretty aggressive bandwidth cap. I can’t keep trying this, I nearly blew my limit for December with this issue. If there’s no solution other than to keep trying, or get another download that may or may not work, why can they not just send a disk? Honestly, it’s quite frustrating how every corporation out there now appears to assume that everyone on the planet has super high speed, high or unlimited bandwidth connections. Some of us don’t have that option, and it’s a real kick in the teeth when this kind of stuff crops up.
Any assist would be GREATLY appreciated!