Can't find Groove Agent SE content anywhere

Cubase
,
1

Hey folks,

I am not sure when it happened because I don’t use GA often, but i recently purchased an MPD218 MIDI pad controller that I would like to put to use, but anytime I call up an instance of Groove Agent SE, the “Edit Instrument” button is faded and I am unable to open any instruments.
When I try to open any drum kits via the vst instrument browser most of them don’t seem to work either.

Also, everytime I open cubase I am met with the following notification:

"Some content could not be loaded. Either, licenses are missing, or trial licenses have expired:

The Kit SE Presets"

Could I have accidentally deleted the license or content of GA at some point?

Thanks for any and all suggestions!

HP Omen i7-7700 CPU @ 3.60 GHz
32gb RAM
64-bit
Cubase Pro Version 9.5.50
Groove Agent SE Version 5.0.10

2

Hi,

Reinstall Cubase, please. Groove Agent SE library is part of the installer.

Make sure you:

  • Download and install the Full Installer.
  • Unpack the ZIP file and install from the unzipped folder.
  • Install from the Setup.
  • Install as Administrator.
3

Hi,

Reinstall Cubase, please. Groove Agent SE library is part of the installer.

Make sure you:

  • Download and install the Full Installer.
  • Unpack the ZIP file and install from the unzipped folder.
  • Install from the Setup.
  • Install as Administrator.
4

Hi Martin,

What about if you’re using a Mac?
I’ve tried the re-installation which didn’t work.
Any thoughts?

Alan

5

Hi,

On Mac the library is stored here:
Macintosh HD⁩ ▸ ⁨Library⁩ ▸ ⁨Application Support⁩ ▸ ⁨Steinberg⁩ ▸ ⁨Content⁩ ▸ ⁨Groove Agent⁩

If you cannot find it there, copy it from the installer manually, please.