Can't import Audio from Video file

Can’t import Audio from Video file, When I select the file there’s nothing imported.
Nothing inside the Pool window…
There’s Just no response…

Does your video conform to the formats compatible with Cubase?

Video Container Formats (steinberg.help)

Yes
I’m trying to extract the audio from a .MOV file. Should be supported.
I’ve never had problems with it in older versions

There are also bugs when trying to import the video as it is to the project - Cubase crashes - but that’s a different topic…