Can't Import MOV or 3GP Videos in Cubase 10.5

I just installed a clean copy of Cubase 10.5.30 Build 365 onto Windows 10 2004 and I can’t import MOV videos from my Kodak Z1275 or 3GP files from my no-plan Walmart Tracfone.

Seems this has been a problem for a long time, but I’ve kind of ignored it because I usually do video/audio sync in a third party tool. There have been times, however, where I wanted to take a music centric approach and I couldn’t do that because Cubase continues to fail on all imports of the MOV and 3GP video I tried.

It fails if I try to drag the video onto the project and it fails if I try to import the video. The Open button on the Import Video dialog simply closes the window with no error whatsoever but the MOV or 3GP file is never imported. It’s frustrating when I don’t get an error message. Import Audio from video file doesn’t work either yet these video files will open in a third party video editor.

With that said, my third party video editor often has problems opening the audio of the MOV files but can open and process both audio and video for the 3GP files.

BTW: I don’t like the fact that GNU\Linux background drivers are named daemons and I wish they would fix that, but it would be nice if you could port Cubase to GNU\Linux presuming they would rename the daemons as services. I’ve been having some notable stability and usability issues in Windows 10 lately. I recently lost a lot of important data partly due to Windows 10 giving me such horrible feedback on the health of my hard drives… That isn’t the only issue with MS Windows though…


Please read through Video support in Nuendo, Cubase, WaveLab and Dorico article.

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