Can't input into Dorico Pro 6 keeps freezing

Dorico
,
1

Every time I try and put notes in or click on things in write mode the application dorico pro6 freezes. I can’t upload the diagnostics file because it is too bit what would you like me to do? Here is the link https://drive.google.com/file/d/1trEbrmtu7WFVwt3fhZ68N5ZHMKCvziGY/view?usp=sharing

to the diagnostic file.

2

Welcome to the forum.
I will take a look tomorrow as it is already late here in Europe. But stay tuned, I’ll be back :wink:

3

I’m back :smiley:
Looks like the audio engine is locking up and therefore also Dorico.
Could you please go to the folder C:/Users/jilly/OneDrive/Documents/Steinberg/CrashDumps and zip up all the dump files you can find in regards to Dorico or the DoricoAudioEngine and also share with me via your gdrive?
Thanks

4

https://drive.google.com/file/d/1trEbrmtu7WFVwt3fhZ68N5ZHMKCvziGY/view?usp=sharing

5

Thanks

6

Hi @jillymathews143 ,
you’ve just posted the same link to the diagnostics file again.
Instead I’d really like you to go to C:/Users/jilly/OneDrive/Documents/Steinberg/CrashDumps and see if at that location are any dump files. If it is empty then not, but if there are some files, please zip them all up and then send me that new zip file.
Thanks

7

(‘https{colon}//drive[dot]google[dot}com/file/d/1GkY3XgDqXgHrTfHL6AsBwGzFh47YjMNI/view?usp=sharing’)