Can't install the trial of Nuendo 7

I have tried both OSX (El Capitan) and Windows 10.

I went on the site to get the trial. I received an email with a link and a trial key.

I downloaded the software, installed it and the problem comes from licensing.

On both computers, I get the same message:

Currently, there is no eLicenser connected to your computer which you an download your license to.
Please connect an appropriate USB-eLicenser to you computer.

I did the update of the licensing tool too, did reboots, etc.

I don’t have a physical eLicenser USB stick; the area with ‘Soft-eLicencer’ is grayed out.

What can I do?

I solved my problem… advised that the client doesn’t give us Nuendo files and we just won’t get it :slight_smile: