Can't obtain new Soft-Elicence

hey guys, this will be a completely amateur question, but im re-activating cubase le 4 and ive installed it and installed the Elicencer Control Centre, and i need to obtain my new Soft Elicence number to reactivate it in MySteinberg…i cant remember how to obtain the Soft Elicence number :astonished:

A new # should appear in LCC which you use at My Steinberg to re-auth and get a new license. If that fails, an e-mail to explaining the issue is the next step.