Can't register Elek Drums

Hi,

Not sure if this is the correct place to ask this question – but I just purchased the Elek Drums add-on for GA, and received my activation code in the mail, but it doesn’t work. I’ve tried several times to use the code that was sent to me, but every time it fails to recognize it.

Also, when I run eLCC, all of the buttons are grayed out and I can’t use the software. I can press “Help”, and “File > Exit” but every other menu button is gray and I can’t select anything. I can’t figure out why it isn’t working. Yes, I have downloaded the latest version (6.3.4.2084).

Any help would really be appreciated.

I’m using Windows 7 and Cubase LE 6.