Hi,
I’ve recently installed a fresh system on my mac, then I have installed Cubase LE 9.5, eLicencer which received a new number, and I was able to reactivate my Cubase licence, but I cannot get WaveLab working, MySteinberg.net does not listing it, it looks like if I never had a licence for WaveLab and I can’t reactivate it. But I’ve been using it for 2 years and even bought two upgrades (from Wavelab LE 7 to Wavelab Elements 10). The software (Cubase and Wavelab) came together with ZOOM H4N PRO device.
When I pasted the most recent activation code for Wavelab to Registration section in MySteinberg.net it informs that the code belonged to the licencer which is deprecated (the old one), when I put the code to the new licencer it says the code has been used, I need to reactivate it. It is circular and frustrating.
Does anyone know perhaps how to contact Steinberg via email, or any solution to this? Should I contact Zoom for the new Download Code for WaveLab?
/Szymon