Thank you for getting back to me. Yes indeed, right now i have access to all my Steinberg licenses now, but because yesterday i moved all the content from the dongle i mentioned and i used to the new empty one and i hadn’t used along with updating licensing information using eLCC software. After whole operation i added new dongle to MySteinberg account without any glitch. However i’m still unsure what happened with the key i had assigned to the account previously and disappeared at some point (it wasn’t stolen, it wasn’t lent to anyone, i’ve been keeping it all the time on my desk). The only possible explanation i can think if is some glitch in Steinberg.net database or unauthorized person who got access to my account.
Despite i have access to my licenses downloads i’m still worried what’s going on with my dongle i used so far and still can’t add to my account (just checked).
Could you please me contact via priv and i’ll provide you serial number of the both eLicensers i currently own?