Can't start Cubase 12 at Windows

Cubase
1

Please help! Cubase 12 (12.0.70) doesn’t start at Windows 11. It was completely OK two days ago, but today - not. I didn’t made any changes on my PC. Safe mode window appears with “The application was terminated unexpectedly”, after tap “OK” loading continue until “Initializing: Studio Manager” and program disapears at all

2

Hi,

Try to disable the preferences or even rename all Cubase versions preferences folders, please.

3

Disabling of preferences doesn’t help - I’ve tried few times. Where are “Cubase versions preferences folders” located?

4

renaming of preferences folders doesn’t help also

5

Hi, Martin. Are there any other suggestions? I’ve even uninstalled Cubase and install it again - this doesn’t help, result is the same

6

Hi,

Cubase Preferences folders are:
Mac: ~/Library/Preferences/Cubase X
Win: %appData% \Steinberg\Cubase X_64

Where the X is the Cubase version (for example 13).

Please, as you are on Windows, did you install Cubase as an administrator?

7

Yes, sure, I’ve installed Cubase as administrator. Even more: it worked well for few months on current PC, but it stopped to start only yesterday (no changes were made on PC). Disabling of preferences doesn’t help - I’ve tried few times. renaming of preferences folders doesn’t help also

8

Hi,

Wasn’t there any (silent) Windows update by any chance?

9

Could be. But in update history I see nothing for that period. Today I made planned updates, I thought it might help to solve the problem with Cubase, but no

10

Please help! Nothing helps! I deinstall Cubase, clean registry, install Cubase again - but it doesn’t help, I can’t work! I even ready to buy and install ver 14, but it looks, that it will not be suggestion.

11

Are there any current crash dumps from Cubase? You will find them in your “Documents” folder, under “STeinberg\Crash Dumps”.
Upload some of the, or upload them to dropbox (or other service) and post the links.

12

No. Nothing. Mentioned directory is empty

13

Well, something clearly did change.
Do you take regular backups of your OS drive?

14

Hi,

Download and test Cubase 14 Trial at your system. You will see, if it works or not.