Cant upgrade from cubase 9 pro

hello
i bought cubase 13 pro with special price because i own cubase 9 pro. i was surprised yesterday by email; cubase 13 will be expired. i tried to switch the license i have on elicenser and i failed 135 times :slight_smile:

What does it mean “cubase 13 will be expired”?
If you bought a C13 license, download Cubase 13 and use the Activation manager app. no need for the elicenser anymore.

It disnt work it seems

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As Statherain said you don’t have elicenser anymore, you need to active your 13 license by Steinberg Activation Manager
open Start menu and search “Steinberg Activation Manager”

i did that, but it took me to a license upgrade page with elicenser (since its my license there for cubasae9 pro)
then it said to select the license that i want to upgrade. i selected the pro 9, but it failed to upgrade…
i purchased with promo price because i have pro 9.
but i feel sorry i spent my money and it doesnt do verification and activations…

AbdulHameed

You can add your Cubase 13 activation code using this page
https://account.steinberg.net/products
then use Redeem Download Access Code.

Indis everything possible :joy: