Cant upgrade from Wavelab le 8 to Wavelab Elements 8

I tried to upgrade to Wavelab elements 8 from Wavelab le 8 and once I place my order the following message appears “The order is not yet entered into the system, please wait for the confirmation e-mail”

Solved. When I Loaded my prepaid credit card i didnt put enough cash on it to cover my monthley fee and the total cost of the upgrade.