CI2+ Fragments of noise, unable to hear anything

Steinberg Hardware
1

Hi,

I just bought Cubase plus pack, with CI2+ USB sound card.

I’ve updated it to the latest drivers, 1.3.0, and I’ve checked DPC latency, it’s green and fine.

When I play anything from e.g. VST Instruments, i can’t hear anything, only fragments of noise… and a little fragment of the actual output. But not really audible.

I’ve tried to disable network adapter, optimized my PC, remove other things that can cause noise such as cellphone, set higher buffer size etc etc.

I’m out of ideas. At first I thought it was something with the sound card so today I got a new one from the retailer but still it’s the same as before.

My PC specs (i use a laptop):

**Microprocessor 2.10 GHz AMD Turion X2 Ultra Dual-Core Mobile Processor ZM-80
Microprocessor Cache 2 MB Level 2 cache
Memory 3072 (1 x 1024 MB + 1 x 2048 MB)
Memory Max Up to 8 GB
Video Graphics ATI Mobility Radeon HD 3450 Graphics
Video Memory Up to 1533 MB (256 MB dedicated)
Hard Drive 500 GB (2 x 250 GB)
Multimedia Drive Blu-Ray ROM with SuperMulti DVD±R/RW Double Layer
Display 17” WXGA High-Definition AG Display with infinity BrightView (1440 x 900)
Fax/Modem High speed 56K modem
Network Card Ethernet 10/100BT integrated network interface
Wireless Connectivity 802.11 pre-n

Bluetooth
Sound Altec Lansing speakers

3D Sound Blaster Pro compatible sound 16 bit integrated
Keyboard 101 key compatible
Pointing Device Touch Pad with On/Off button and dedicated vertical Scroll Up/Down pad, volume control, mute buttons, 2 Quick Launch Buttons
PC Card Slots
\

  • One ExpressCard/54 slot (also supports ExpressCard/34)

    External Ports
    \
  • 5-in-1 integrated Digital Media Reader for Secure Digital cards, MultiMedia cards, Memory Stick, Memory Stick Pro, or xD Picture cards
  • 4 USB 2.0
  • 1 VGA port
  • 1 HDMI connector
  • 1 eSata connector
  • 1 RJ11 modem connector
  • 1 RJ45 ethernet connector
  • 2 headphones-out
  • 1 mic-in
  • 1 IEEE 1394
  • remote control infrared port
  • cable docking connector

    Dimensions 39.6 cm (W) x 28.5 cm (D) x 4.5 cm (H)
    Weight 3.46kg
    Security
    \
  • Integrated finger print reader

    Power
    \
  • 90 W AC Power Adapter
  • 8-cell Lithium-Ion (Li-Ion) battery

    Windows 7 professional**

What can I do? I’m really out of ideas

Thanks in advance

2

Similar problem here.
Did you find at solution to your problem?

Regards
Hans.

3

I know this may sound really obvious… but do you have your MIX knob turned 100% to DAW? If you have it turned completely to INPUT you will only hear incoming signals.

The noise you are hearing is most likely a grounding problem in your circuitry. Try buying one of these… http://www.google.com/products/catalog?client=opera&rls=en&q=grounding+adapter&oe=utf-8&channel=suggest&um=1&ie=UTF-8&tbm=shop&cid=10675698384804991149&sa=X&ei=3ft0TrrcK8jliAK1zoSzAg&ved=0CEAQ8gIwAQ

…And put them on your power cord for things like your computer and monitor.