Hi,
For years, we encounter issues/crashes related to preferences. One search about “safe mode” will tell you how many times this happens.
It is good that Cubase now has a new splash screen for safe mode. I think Steinberg needs to start collecting user preferences along with crash data; and research vigorously to find the causes of the Cubase crashing or not working as it should with corrupt ( or whatever) user’s preferences. Maybe, developers can store the user preference as a hash code and embed it inside the crash file to be reported.
Maybe they can create a table ( or a database ) :
[color=#0000FF]
| Preference | Error type ( crash/bug) | OS ( Mac/Win) | User comment |
| hash 1 | Crash | Mac | moved a note with mouse in score editor |
| hash 2 | bug | Win | inserted 3rd party plugin |
| hash 3 | crash | Mac | opened key editor |[/color]