COMPUTER CRASHED TRYING TO INSTALL CUBASE ON NEW COMPUTER

I have my ilok device with cubase le5 registered on it. My old computer crashed so I bought a new one and want to install cubase le5 on it but the disc is too scratched to read, is there another way I can install it and continue using my ilok with cubase le5 registered on it? I also have the confirmation email with my original product key if that helps!
Thanks

You will probably need to contact support (through your MySteinberg account) and see if they can provide you a download link for your LE5.

Either that, or you could try contacting the manufacturer of the hardware it was bundled with to see if they can provide you with new installation media.

Oh … and it’s an eLicenser, not an iLok :wink: .

Thanks man! I thought this was where you ask support oops I’ll try to find the right area to ask steinberg.

This is primarily a users helping users forum. Mods will pop in from time to time, but the “official” Steinberg support is through your MySteinberg account.

Good luck!