Concerns about Steinberg Licensing

Typically the eLCC software only needs to be updated to add new licenses to its built-in database (which it can also obtain by performing its default maintenance tasks). Every once in a while we have to make larger changes to it, such as we did a couple of years ago to improve its reliability on recent versions of macOS, and such as we are in the process of doing at the moment so that we can release a version that runs natively on Apple silicon-powered Macs.

Obviously our goal will be to spend as little time as is reasonably possible on further development of the eLicenser infrastructure in future, but as we have expressed over and over again over the past 36 hours, it is not in our interest to cut off the licenses of existing users. We have made certain contractual commitments to those partners who license eLicenser technology from us, but any dates for end of support that we are providing to partners who have signed agreements with Steinberg do not imply anything about what will actually happen to the eLicenser infrastructure beyond that point.

We have already said in our FAQs that we expect the transition to take a couple of years. You can be reassured that the eLicenser system will be available for the duration of the transition, and as Ben has stated explicitly above, we will have determined what to do about existing licenses that would be affected by the shut-down of the eLicenser servers, implemented a solution and communicated about it to our users well in advance of that shut-down. We are not going to leave our customers in the lurch.

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