Connecting any USB device crashes cubase

Since updating to 9.5, connecting any usb midi controller or sound device while cubase is open causes an instant crash, cubase just shuts down instantly.
The crash seems to even bypass the crash reporter, just instant quit to desktop.
After the 9.5 install this problem is also occurring in 9.0.30 which was previously unaffected.

Mac OS 10.11.6 - cubase 9.5.


Process: Cubase 9.5 [6187]
Path: /Applications/Cubase 9.5.app/Contents/MacOS/Cubase 9.5
Identifier: com.steinberg.cubase9v5
Version: 9.5.0.55 (9.5.0.55)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Cubase 9.5 [6187]
User ID: 501

Date/Time: 2017-12-03 00:44:54.995 +0200
OS Version: Mac OS X 10.11.6 (15G17023)
Report Version: 11
Anonymous UUID: 5F6C1BD0-19FF-57E7-F085-6D8915FCB97D


Time Awake Since Boot: 13000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

VM Regions Near 0:
–>
__TEXT 000000010b951000-000000010e9e9000 [ 48.6M] r-x/rwx SM=COW /Applications/Cubase 9.5.app/Contents/MacOS/Cubase 9.5

Global Trace Buffer (reverse chronological seconds):
262.725913 libextension.dylib 0x00007fff9c3b3533 tearing down extension request for pid 6217
262.725949 libextension.dylib 0x00007fff9c3b3533 tearing down extension request for pid 6218
302.933183 CFNetwork 0x00007fff94565e18 NSURLConnection finished with error - code -1022
302.970018 CFNetwork 0x00007fff94565e18 NSURLConnection finished with error - code -1022
303.082799 CFNetwork 0x00007fff94565e18 NSURLConnection finished with error - code -1022
303.086079 CFNetwork 0x00007fff94565e18 NSURLConnection finished with error - code -1022
313.703374 CFNetwork 0x00007fff94565e18 NSURLConnection finished with error - code -1022

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.steinberg.vst3connectcomponents 0x000000013fd76f20 0x13fac9000 + 2809632
1 com.steinberg.vst3connectcomponents 0x000000014008967c 0x13fac9000 + 6030972
2 com.apple.audio.midi.CoreMIDI 0x000000010f79c85e _XNotify + 74
3 com.apple.audio.midi.CoreMIDI 0x000000010f7c3e37 mshMIGPerform + 217
4 com.apple.CoreFoundation 0x00007fff980e5f69 CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION + 41
5 com.apple.CoreFoundation 0x00007fff980e5ed9 __CFRunLoopDoSource1 + 473
6 com.apple.CoreFoundation 0x00007fff980dd90b __CFRunLoopRun + 2171
7 com.apple.CoreFoundation 0x00007fff980dce28 CFRunLoopRunSpecific + 296
8 com.apple.HIToolbox 0x00007fff9b15d935 RunCurrentEventLoopInMode + 235
9 com.apple.HIToolbox 0x00007fff9b15d76f ReceiveNextEventCommon + 432
10 com.apple.HIToolbox 0x00007fff9b15d5af _BlockUntilNextEventMatchingListInModeWithFilter + 71
11 com.apple.AppKit 0x00007fff91cfddf6 _DPSNextEvent + 1067
12 com.apple.AppKit 0x00007fff91cfd226 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454
13 com.apple.AppKit 0x00007fff91cf1d80 -[NSApplication run] + 682
14 com.steinberg.cubase9v5 0x000000010d6d18de 0x10b951000 + 30935262
15 com.steinberg.cubase9v5 0x000000010d4fb49d 0x10b951000 + 29009053
16 com.steinberg.cubase9v5 0x000000010d215250 0x10b951000 + 25969232
17 com.steinberg.cubase9v5 0x000000010d21a38b 0x10b951000 + 25990027
18 libdyld.dylib 0x00007fff9db235ad start + 1

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff97d96efa kevent_qos + 10
1 libdispatch.dylib 0x00007fff8bd1d165 _dispatch_mgr_invoke + 216
2 libdispatch.dylib 0x00007fff8bd1cdcd _dispatch_mgr_thread + 52

Thread 2:: CRASH THREAD
0 libsystem_kernel.dylib 0x00007fff97d8ffc6 semaphore_timedwait_trap + 10
1 com.steinberg.cubase9v5 0x000000010d23ade2 0x10b951000 + 26123746
2 com.steinberg.cubase9v5 0x000000010d23b6fc 0x10b951000 + 26126076
3 com.steinberg.cubase9v5 0x000000010c6b824e 0x10b951000 + 14053966
4 com.steinberg.cubase9v5 0x000000010d23a9df 0x10b951000 + 26122719
5 libsystem_pthread.dylib 0x00007fff9db1199d _pthread_body + 131

Thread 3:: com.steinberg.dispatcher.0
0 libsystem_kernel.dylib 0x00007fff97d95e2e __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff9db0fe16 _pthread_rwlock_lock + 457
2 com.steinberg.cubase9v5 0x000000010d248ff7 0x10b951000 + 26181623
3 com.steinberg.cubase9v5 0x000000010d24a711 0x10b951000 + 26187537
4 com.steinberg.cubase9v5 0x000000010d2f1837 0x10b951000 + 26871863
5 libsystem_pthread.dylib 0x00007fff9db1199d _pthread_body + 131

Thread 4:: com.steinberg.dispatcher.1
0 libsystem_kernel.dylib 0x00007fff97d95e2e __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff9db0fe16 _pthread_rwlock_lock + 457
2 com.steinberg.cubase9v5 0x000000010d248ff7 0x10b951000 + 26181623
3 com.steinberg.cubase9v5 0x000000010d24a711 0x10b951000 + 26187537
4 com.steinberg.cubase9v5 0x000000010d2f1837 0x10b951000 + 26871863
5 libsystem_pthread.dylib 0x00007fff9db1199d _pthread_body + 131

Thread 5:: com.steinberg.dispatcher.2
0 libsystem_kernel.dylib 0x00007fff97d95e2e __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff9db0fe16 _pthread_rwlock_lock + 457
2 com.steinberg.cubase9v5 0x000000010d248ff7 0x10b951000 + 26181623
3 com.steinberg.cubase9v5 0x000000010d24a711 0x10b951000 + 26187537
4 com.steinberg.cubase9v5 0x000000010d2f1837 0x10b951000 + 26871863
5 libsystem_pthread.dylib 0x00007fff9db1199d _pthread_body + 131

Thread 6:: com.steinberg.dispatcher.3
0 libsystem_kernel.dylib 0x00007fff97d95e2e __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff9db0fe16 _pthread_rwlock_lock + 457
2 com.steinberg.cubase9v5 0x000000010d248ff7 0x10b951000 + 26181623
3 com.steinberg.cubase9v5 0x000000010d24a711 0x10b951000 + 26187537
4 com.steinberg.cubase9v5 0x000000010d2f1837 0x10b951000 + 26871863
5 libsystem_pthread.dylib 0x00007fff9db1199d _pthread_body + 131

Thread 7:: com.steinberg.dispatcher.4
0 libsystem_kernel.dylib 0x00007fff97d95e2e __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff9db0fe16 _pthread_rwlock_lock + 457
2 com.steinberg.cubase9v5 0x000000010d248ff7 0x10b951000 + 26181623
3 com.steinberg.cubase9v5 0x000000010d24a711 0x10b951000 + 26187537
4 com.steinberg.cubase9v5 0x000000010d2f1837 0x10b951000 + 26871863
5 libsystem_pthread.dylib 0x00007fff9db1199d _pthread_body + 131

Thread 8:: com.steinberg.dispatcher.5
0 libsystem_kernel.dylib 0x00007fff97d95e2e __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff9db0fe16 _pthread_rwlock_lock + 457
2 com.steinberg.cubase9v5 0x000000010d248ff7 0x10b951000 + 26181623
3 com.steinberg.cubase9v5 0x000000010d24a711 0x10b951000 + 26187537
4 com.steinberg.cubase9v5 0x000000010d2f1837 0x10b951000 + 26871863
5 libsystem_pthread.dylib 0x00007fff9db1199d _pthread_body + 131

Thread 9:: com.steinberg.dispatcher.6
0 libsystem_kernel.dylib 0x00007fff97d95e2e __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff9db0fe16 _pthread_rwlock_lock + 457
2 com.steinberg.cubase9v5 0x000000010d248ff7 0x10b951000 + 26181623
3 com.steinberg.cubase9v5 0x000000010d24a711 0x10b951000 + 26187537
4 com.steinberg.cubase9v5 0x000000010d2f1837 0x10b951000 + 26871863
5 libsystem_pthread.dylib 0x00007fff9db1199d _pthread_body + 131

Thread 10:: com.steinberg.dispatcher.7
0 libsystem_kernel.dylib 0x00007fff97d95e2e __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff9db0fe16 _pthread_rwlock_lock + 457
2 com.steinberg.cubase9v5 0x000000010d248ff7 0x10b951000 + 26181623
3 com.steinberg.cubase9v5 0x000000010d24a711 0x10b951000 + 26187537
4 com.steinberg.cubase9v5 0x000000010d2f1837 0x10b951000 + 26871863
5 libsystem_pthread.dylib 0x00007fff9db1199d _pthread_body + 131

Thread 11:: com.steinberg.dispatcher.8
0 libsystem_kernel.dylib 0x00007fff97d95e2e __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff9db0fe16 _pthread_rwlock_lock + 457
2 com.steinberg.cubase9v5 0x000000010d248ff7 0x10b951000 + 26181623
3 com.steinberg.cubase9v5 0x000000010d24a711 0x10b951000 + 26187537
4 com.steinberg.cubase9v5 0x000000010d2f1837 0x10b951000 + 26871863
5 libsystem_pthread.dylib 0x00007fff9db1199d _pthread_body + 131

Thread 12:: com.steinberg.dispatcher.9
0 libsystem_kernel.dylib 0x00007fff97d95e2e __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff9db0fe16 _pthread_rwlock_lock + 457
2 com.steinberg.cubase9v5 0x000000010d248ff7 0x10b951000 + 26181623
3 com.steinberg.cubase9v5 0x000000010d24a711 0x10b951000 + 26187537
4 com.steinberg.cubase9v5 0x000000010d2f1837 0x10b951000 + 26871863
5 libsystem_pthread.dylib 0x00007fff9db1199d _pthread_body + 131

Thread 13:: com.steinberg.dispatcher.10
0 libsystem_kernel.dylib 0x00007fff97d95e2e __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff9db0fe16 _pthread_rwlock_lock + 457
2 com.steinberg.cubase9v5 0x000000010d248ff7 0x10b951000 + 26181623
3 com.steinberg.cubase9v5 0x000000010d24a711 0x10b951000 + 26187537
4 com.steinberg.cubase9v5 0x000000010d2f1837 0x10b951000 + 26871863
5 libsystem_pthread.dylib 0x00007fff9db1199d _pthread_body + 131

Thread 14:: com.steinberg.dispatcher.11
0 libsystem_kernel.dylib 0x00007fff97d95e2e __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff9db0fe16 _pthread_rwlock_lock + 457
2 com.steinberg.cubase9v5 0x000000010d248ff7 0x10b951000 + 26181623
3 com.steinberg.cubase9v5 0x000000010d24a711 0x10b951000 + 26187537
4 com.steinberg.cubase9v5 0x000000010d2f1837 0x10b951000 + 26871863
5 libsystem_pthread.dylib 0x00007fff9db1199d _pthread_body + 131

Thread 15:: com.steinberg.dispatcher.12
0 libsystem_kernel.dylib 0x00007fff97d95e2e __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff9db0fe16 _pthread_rwlock_lock + 457
2 com.steinberg.cubase9v5 0x000000010d248ff7 0x10b951000 + 26181623
3 com.steinberg.cubase9v5 0x000000010d24a711 0x10b951000 + 26187537
4 com.steinberg.cubase9v5 0x000000010d2f1837 0x10b951000 + 26871863
5 libsystem_pthread.dylib 0x00007fff9db1199d _pthread_body + 131

Thread 16:: com.steinberg.dispatcher.13
0 libsystem_kernel.dylib 0x00007fff97d95e2e __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff9db0fe16 _pthread_rwlock_lock + 457
2 com.steinberg.cubase9v5 0x000000010d248ff7 0x10b951000 + 26181623
3 com.steinberg.cubase9v5 0x000000010d24a711 0x10b951000 + 26187537
4 com.steinberg.cubase9v5 0x000000010d2f1837 0x10b951000 + 26871863
5 libsystem_pthread.dylib 0x00007fff9db1199d _pthread_body + 131

Thread 17:: com.steinberg.dispatcher.14
0 libsystem_kernel.dylib 0x00007fff97d95e2e __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff9db0fe16 _pthread_rwlock_lock + 457
2 com.steinberg.cubase9v5 0x000000010d248ff7 0x10b951000 + 26181623
3 com.steinberg.cubase9v5 0x000000010d24a711 0x10b951000 + 26187537
4 com.steinberg.cubase9v5 0x000000010d2f1837 0x10b951000 + 26871863
5 libsystem_pthread.dylib 0x00007fff9db1199d _pthread_body + 131

Thread 18:: com.steinberg.dispatcher.15
0 libsystem_kernel.dylib 0x00007fff97d95e2e __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff9db0fe16 _pthread_rwlock_lock + 457
2 com.steinberg.cubase9v5 0x000000010d248ff7 0x10b951000 + 26181623
3 com.steinberg.cubase9v5 0x000000010d24a711 0x10b951000 + 26187537
4 com.steinberg.cubase9v5 0x000000010d2f1837 0x10b951000 + 26871863
5 libsystem_pthread.dylib 0x00007fff9db1199d _pthread_body + 131

Thread 19:: com.steinberg.dispatcher.manager
0 libsystem_kernel.dylib 0x00007fff97d8ffae semaphore_wait_trap + 10
1 libdispatch.dylib 0x00007fff8bd22cb2 _dispatch_semaphore_wait_slow + 224
2 com.steinberg.cubase9v5 0x000000010d2f1a23 0x10b951000 + 26872355
3 com.steinberg.cubase9v5 0x000000010d249b38 0x10b951000 + 26184504
4 com.steinberg.cubase9v5 0x000000010d2f1837 0x10b951000 + 26871863
5 libsystem_pthread.dylib 0x00007fff9db1199d _pthread_body + 131

Thread 20:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff97d95db6 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9db12728 _pthread_cond_wait + 767
2 libc++.1.dylib 0x00007fff951c468f std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) + 47
3 com.apple.JavaScriptCore 0x00007fff96bbc42b JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x00007fff96bbc278 JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x00007fff96bb1bf2 WTF::threadEntryPoint(void*) + 178
6 com.apple.JavaScriptCore 0x00007fff96bb1b1f WTF::wtfThreadEntryPoint(void*) + 15
7 libsystem_pthread.dylib 0x00007fff9db1199d _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff9db1191a _pthread_start + 168
9 libsystem_pthread.dylib 0x00007fff9db0f351 thread_start + 13

Hi,

Could you share (via Dropbox or similar) the source *.crash file, please? You can find it in the macOS Console utility.

https://www.dropbox.com/s/77rwg5pvmiav0tv/Cubase%209.5_2017-12-14-020032_Joels-Mac-Pro.crash?dl=0

Launch Cubase.
Plug or unplug USB controller.
Crash.
This occurs before or after creating or opening a project.
Cubase 8.5 is fine, 9 and 9.5/9.5.1 are affected.
The problem appeared in 9.0.30 after installing 9.5.

Hi,

The crash is in VST3Connect component. If you don’t use this component, you can remove it.

Is it still reproducible with 9.5.10?

Reported to Steinberg.

Thanks Martin

I removed VSTconnect vst3 as well as the vstconnect.bundle from inside the cubase application, but the crash is still occuring.
Is there anywhere else I should be looking?

This is with 9.5.10.

Could you send a new crash file, please?

https://www.dropbox.com/s/c6epo8luy6cnljn/Cubase%209.5_2017-12-14-150914_Joels-Mac-Pro.crash?dl=0

I have removed the following, but still getting the crash:
VST Connect.vst3
vstconnect.bundle

Then also removed:

vsttransit.bundle
vsttransitcore.bundle

Thanks.

Hi,

In the last crashlog, it crashed in macOS CoreMIDI.

But I passed it over to Steinberg too.

OK thanks for having a look.
This only happens in Cubase 9.5.1 and Cubase 9.0.30 (and began after installation of 9.5)
Cubase 8.5 is not affected, nor is Logic Pro X or Pro Tools 12.5

What MIDI Device do you use?

The below devices have all caused cubase to crash when connected or disconnected:

Linnstrument (class compliant usb)
Nektar Panorama (class compliant usb)
Roland TB-03
Roland TR-08
MOTU Midi express 128

Hi,

It’s crashing in a code section most likely from a plugin/component. Temporarily uninstall all 3rd party components/plugins. Then it should not crash anymore. Otherwise send a new crashlog, please. If it does not crash then install again your 3rd party software one by one until it crashes and then the last one is it.

I have hundred of plugins, unfortunately this is not a practical solution.
Hopefully Steinberg can resolve this as it does not occur in earlier versions of cubase.

Hi,
I have serious crashes issues with C9.5 since november, can’t use it, I’m still on C9, searching days and days.

It looks like it’s just solved for a few minutes… Try what I did, who knows ?

I updated the last Yamaha-Steinberg USB driver from Yamaha ProAudio, dated june 2017 today with no success. But I just saw the very new one (late december) is available (and still not on Yamaha web site…):

https://www.steinberg.net/forums/viewtopic.php?f=34&t=129659

It looks like it instantly solved my issue… Good luck!

Thanks, I will try this and report back, although I don’t own any steinberg hardware, it’s worth a try I guess!