Constant Crash on close project open new project - dump attached - any ideas why?

Mac latest OS - Mac Pro 48 Gb Ram 16 core -latest cubase

Summary

Process: Cubase 11 [626]
Path: /Applications/Cubase 11.app/Contents/MacOS/Cubase 11
Identifier: com.steinberg.cubase11
Version: 11.0.10.321 (11.0.10.321)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Cubase 11 [626]
User ID: 501

Date/Time: 2021-03-20 22:47:00.053 +0000
OS Version: macOS 11.1 (20C69)
Report Version: 12
Bridge OS Version: 5.1 (18P3030)

Time Awake Since Boot: 3800 seconds

System Integrity Protection: enabled

Crashed Thread: 75 Dispatch queue: com.apple.network.connection-67

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000001849c80d0
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [626]

VM Regions Near 0x1849c80d0:
__LINKEDIT 183869000-18395f000 [ 984K] r–/rwx SM=COW /Library/Audio/Plug-Ins/VST3/Ozone 9.vst3/Contents/Resources/iZOzone9.bundle/Contents/MacOS/iZOzone9

__TEXT 184a3b000-186db2000 [ 35.5M] r-x/rwx SM=COW /Library/Audio/Plug-Ins/VST/Replika XT.vst/Contents/MacOS/Replika XT

Application Specific Information:
dyld: in dlopen()
/Library/Application Support/Steinberg/Components/HALion Sonic SE.vst3/Contents/MacOS/HALion Sonic SE
Performing @selector(select:) from sender SMTGCocoa1610571560_MenuItem 0x600004e70d80

Thread 0:: Dispatch queue: com.apple.main-thread
0 dyld 0x000000011c353082 __fcntl + 10
1 dyld 0x000000011c351480 fcntl + 174
2 dyld 0x000000011c3121cd ImageLoaderMachO::loadCodeSignature(linkedit_data_command const*, int, unsigned long long, ImageLoader::LinkContext const&) + 423
3 dyld 0x000000011c318804 ImageLoaderMachOCompressed::instantiateFromFile(char const*, int, unsigned char const*, unsigned long, unsigned long long, unsigned long long, stat const&, unsigned int, unsigned int, linkedit_data_command const*, encryption_info_command const*, ImageLoader::LinkContext const&) + 276
4 dyld 0x000000011c311320 ImageLoaderMachO::instantiateFromFile(char const*, int, unsigned char const*, unsigned long, unsigned long long, unsigned long long, stat const&, ImageLoader::LinkContext const&) + 158
5 dyld 0x000000011c2faeeb dyld::loadPhase6(int, stat const&, char const*, dyld::LoadContext const&) + 781
6 dyld 0x000000011c303a64 dyld::loadPhase5(char const*, char const*, dyld::LoadContext const&, unsigned int&, std::__1::vector<char const*, std::__1::allocator<char const*> >) + 1419
7 dyld 0x000000011c303477 dyld::loadPhase4(char const
, char const*, dyld::LoadContext const&, unsigned int&, std::__1::vector<char const*, std::__1::allocator<char const*> >) + 185
8 dyld 0x000000011c3031f2 dyld::loadPhase3(char const
, char const*, dyld::LoadContext const&, unsigned int&, std::__1::vector<char const*, std::__1::allocator<char const*> >) + 1434
9 dyld 0x000000011c302845 dyld::loadPhase1(char const
, char const*, dyld::LoadContext const&, unsigned int&, std::__1::vector<char const*, std::__1::allocator<char const*> >) + 186
10 dyld 0x000000011c2faa4e dyld::loadPhase0(char const
, char const*, dyld::LoadContext const&, unsigned int&, std::__1::vector<char const*, std::__1::allocator<char const*> >) + 487
11 dyld 0x000000011c2fa5d2 dyld::load(char const
, dyld::LoadContext const&, unsigned int&) + 185
12 dyld 0x000000011c3084ab dlopen_internal + 419
13 libdyld.dylib 0x00007fff2033efc0 dlopen_internal(char const*, int, void*) + 177
14 libdyld.dylib 0x00007fff2032d86e dlopen + 28
15 com.apple.CoreFoundation 0x00007fff20440a02 _CFBundleDlfcnLoadBundle + 147
16 com.apple.CoreFoundation 0x00007fff204b93c6 _CFBundleLoadExecutableAndReturnError + 479
17 com.steinberg.cubase11 0x000000010d09b6bc 0x10aea8000 + 35600060
18 com.steinberg.cubase11 0x000000010d09be0c 0x10aea8000 + 35601932
19 com.steinberg.cubase11 0x000000010d093fe6 0x10aea8000 + 35569638
20 com.steinberg.cubase11 0x000000010c46cc73 0x10aea8000 + 22826099
21 com.steinberg.cubase11 0x000000010c46cc33 0x10aea8000 + 22826035
22 com.steinberg.cubase11 0x000000010c47631b 0x10aea8000 + 22864667
23 com.steinberg.cubase11 0x000000010c479335 0x10aea8000 + 22876981
24 com.steinberg.cubase11 0x000000010b171f65 0x10aea8000 + 2924389
25 com.steinberg.cubase11 0x000000010b192a67 0x10aea8000 + 3058279
26 com.steinberg.cubase11 0x000000010b185623 0x10aea8000 + 3003939
27 com.steinberg.cubase11 0x000000010d13c90b 0x10aea8000 + 36260107
28 com.steinberg.cubase11 0x000000010c8d25a8 0x10aea8000 + 27436456
29 com.steinberg.cubase11 0x000000010c5ff464 0x10aea8000 + 24474724
30 com.steinberg.cubase11 0x000000010b6156a7 0x10aea8000 + 7788199
31 com.steinberg.cubase11 0x000000010b668a99 0x10aea8000 + 8129177
32 com.steinberg.cubase11 0x000000010c2209e6 0x10aea8000 + 20416998
33 com.steinberg.cubase11 0x000000010c22789f 0x10aea8000 + 20445343
34 com.steinberg.cubase11 0x000000010d2a2a63 0x10aea8000 + 37726819
35 com.steinberg.cubase11 0x000000010d464481 0x10aea8000 + 39568513
36 com.steinberg.cubase11 0x000000010d589050 0x10aea8000 + 40767568
37 com.apple.AppKit 0x00007fff22e56c4e -[NSApplication(NSResponder) sendAction:to:from:] + 283
38 com.steinberg.cubase11 0x000000010ce631b5 0x10aea8000 + 33272245
39 com.apple.AppKit 0x00007fff22f59a61 -[NSMenuItem _corePerformAction] + 413
40 com.apple.AppKit 0x00007fff22f59780 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 95
41 com.apple.AppKit 0x00007fff22fa5afc -[NSMenu performActionForItemAtIndex:] + 113
42 com.apple.AppKit 0x00007fff22fa5a82 -[NSMenu _internalPerformActionForItemAtIndex:] + 82
43 com.apple.AppKit 0x00007fff22fa58ca -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 101
44 com.apple.AppKit 0x00007fff22f3c409 NSSLMMenuEventHandler + 889
45 com.apple.HIToolbox 0x00007fff286764a0 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1431
46 com.apple.HIToolbox 0x00007fff28675879 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 329
47 com.apple.HIToolbox 0x00007fff2868b18a SendEventToEventTarget + 39
48 com.apple.HIToolbox 0x00007fff286eb0d7 SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 368
49 com.apple.HIToolbox 0x00007fff28712451 SendMenuCommandWithContextAndModifiers + 45
50 com.apple.HIToolbox 0x00007fff287123fc SendMenuItemSelectedEvent + 346
51 com.apple.HIToolbox 0x00007fff28712245 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 96
52 com.apple.HIToolbox 0x00007fff28712c52 MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 613
53 com.apple.HIToolbox 0x00007fff28712958 _HandleMenuSelection2 + 460
54 com.apple.AppKit 0x00007fff22deec95 _NSHandleCarbonMenuEvent + 215
55 com.apple.AppKit 0x00007fff22deeb02 _DPSEventHandledByCarbon + 54
56 com.apple.AppKit 0x00007fff22c34c55 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3068
57 com.apple.AppKit 0x00007fff22c26b0a -[NSApplication run] + 586
58 com.steinberg.cubase11 0x000000010d559f28 0x10aea8000 + 40574760
59 com.steinberg.cubase11 0x000000010d375256 0x10aea8000 + 38589014
60 com.steinberg.cubase11 0x000000010ce5e815 0x10aea8000 + 33253397
61 com.steinberg.cubase11 0x000000010ce6236b 0x10aea8000 + 33268587
62 libdyld.dylib 0x00007fff2033d621 start + 1

Thread 1:: CRASH THREAD
0 libsystem_kernel.dylib 0x00007fff202eded2 semaphore_timedwait_trap + 10
1 com.steinberg.cubase11 0x000000010ce85232 0x10aea8000 + 33411634
2 com.steinberg.cubase11 0x000000010c230b91 0x10aea8000 + 20482961
3 com.steinberg.cubase11 0x000000010ce844b4 0x10aea8000 + 33408180
4 libsystem_pthread.dylib 0x00007fff20322950 _pthread_start + 224
5 libsystem_pthread.dylib 0x00007fff2031e47b thread_start + 15

Thread 2:
0 libsystem_kernel.dylib 0x00007fff202f27e2 kevent + 10
1 com.eLicenser.POSAccess-DLL 0x00000001142d98bf 0x11420c000 + 841919
2 com.eLicenser.POSAccess-DLL 0x00000001142dc780 0x11420c000 + 853888
3 com.eLicenser.POSAccess-DLL 0x00000001142def4d 0x11420c000 + 864077
4 libsystem_pthread.dylib 0x00007fff20322950 _pthread_start + 224
5 libsystem_pthread.dylib 0x00007fff2031e47b thread_start + 15

Thread 3:
0 libsystem_kernel.dylib 0x00007fff202f44fe poll + 10
1 com.eLicenser.POSAccess-DLL 0x00000001142d6bec 0x11420c000 + 830444
2 com.eLicenser.POSAccess-DLL 0x000000011427171a 0x11420c000 + 415514
3 com.eLicenser.POSAccess-DLL 0x00000001142b844c 0x11420c000 + 705612
4 com.eLicenser.POSAccess-DLL 0x00000001142b8ce3 0x11420c000 + 707811
5 com.eLicenser.POSAccess-DLL 0x00000001142b15e4 0x11420c000 + 677348
6 libsystem_pthread.dylib 0x00007fff20322950 _pthread_start + 224
7 libsystem_pthread.dylib 0x00007fff2031e47b thread_start + 15

Thread 4:: com.steinberg.dispatcher.0
0 libsystem_kernel.dylib 0x00007fff202f1f46 __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff2032133c _pthread_rwlock_lock_wait + 56
2 libsystem_pthread.dylib 0x00007fff2031f968 _pthread_rwlock_lock_slow + 457
3 com.steinberg.cubase11 0x000000010cf654e6 0x10aea8000 + 34329830
4 com.steinberg.cubase11 0x000000010cf6775a 0x10aea8000 + 34338650
5 com.steinberg.cubase11 0x000000010d1a7f14 0x10aea8000 + 36699924
6 libsystem_pthread.dylib 0x00007fff20322950 _pthread_start + 224
7 libsystem_pthread.dylib 0x00007fff2031e47b thread_start + 15

Thread 5:: com.steinberg.dispatcher.1
0 libsystem_kernel.dylib 0x00007fff202f1f46 __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff2032133c _pthread_rwlock_lock_wait + 56
2 libsystem_pthread.dylib 0x00007fff2031f968 _pthread_rwlock_lock_slow + 457
3 com.steinberg.cubase11 0x000000010cf654e6 0x10aea8000 + 34329830
4 com.steinberg.cubase11 0x000000010cf6775a 0x10aea8000 + 34338650
5 com.steinberg.cubase11 0x000000010d1a7f14 0x10aea8000 + 36699924
6 libsystem_pthread.dylib 0x00007fff20322950 _pthread_start + 224
7 libsystem_pthread.dylib 0x00007fff2031e47b thread_start + 15

Thread 6:: com.steinberg.dispatcher.2
0 libsystem_kernel.dylib 0x00007fff202f1f46 __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff2032133c _pthread_rwlock_lock_wait + 56
2 libsystem_pthread.dylib 0x00007fff2031f968 _pthread_rwlock_lock_slow + 457
3 com.steinberg.cubase11 0x000000010cf654e6 0x10aea8000 + 34329830
4 com.steinberg.cubase11 0x000000010cf6775a 0x10aea8000 + 34338650
5 com.steinberg.cubase11 0x000000010d1a7f14 0x10aea8000 + 36699924
6 libsystem_pthread.dylib 0x00007fff20322950 _pthread_start + 224
7 libsystem_pthread.dylib 0x00007fff2031e47b thread_start + 15

Thread 7:: com.steinberg.dispatcher.3
0 libsystem_kernel.dylib 0x00007fff202f1f46 __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff2032133c _pthread_rwlock_lock_wait + 56
2 libsystem_pthread.dylib 0x00007fff2031f968 _pthread_rwlock_lock_slow + 457
3 com.steinberg.cubase11 0x000000010cf654e6 0x10aea8000 + 34329830
4 com.steinberg.cubase11 0x000000010cf6775a 0x10aea8000 + 34338650
5 com.steinberg.cubase11 0x000000010d1a7f14 0x10aea8000 + 36699924
6 libsystem_pthread.dylib 0x00007fff20322950 _pthread_start + 224
7 libsystem_pthread.dylib 0x00007fff2031e47b thread_start + 15

Thread 8:: com.steinberg.dispatcher.4
0 libsystem_kernel.dylib 0x00007fff202f1f46 __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff2032133c _pthread_rwlock_lock_wait + 56
2 libsystem_pthread.dylib 0x00007fff2031f968 _pthread_rwlock_lock_slow + 457
3 com.steinberg.cubase11 0x000000010cf654e6 0x10aea8000 + 34329830
4 com.steinberg.cubase11 0x000000010cf6775a 0x10aea8000 + 34338650
5 com.steinberg.cubase11 0x000000010d1a7f14 0x10aea8000 + 36699924
6 libsystem_pthread.dylib 0x00007fff20322950 _pthread_start + 224
7 libsystem_pthread.dylib 0x00007fff2031e47b thread_start + 15

Thread 9:: com.steinberg.dispatcher.5
0 libsystem_kernel.dylib 0x00007fff202f1f46 __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff2032133c _pthread_rwlock_lock_wait + 56
2 libsystem_pthread.dylib 0x00007fff2031f968 _pthread_rwlock_lock_slow + 457
3 com.steinberg.cubase11 0x000000010cf654e6 0x10aea8000 + 34329830
4 com.steinberg.cubase11 0x000000010cf6775a 0x10aea8000 + 34338650
5 com.steinberg.cubase11 0x000000010d1a7f14 0x10aea8000 + 36699924
6 libsystem_pthread.dylib 0x00007fff20322950 _pthread_start + 224
7 libsystem_pthread.dylib 0x00007fff2031e47b thread_start + 15

Thread 10:: com.steinberg.dispatcher.6
0 libsystem_kernel.dylib 0x00007fff202f1f46 __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff2032133c _pthread_rwlock_lock_wait + 56
2 libsystem_pthread.dylib 0x00007fff2031f968 _pthread_rwlock_lock_slow + 457
3 com.steinberg.cubase11 0x000000010cf654e6 0x10aea8000 + 34329830
4 com.steinberg.cubase11 0x000000010cf6775a 0x10aea8000 + 34338650
5 com.steinberg.cubase11 0x000000010d1a7f14 0x10aea8000 + 36699924
6 libsystem_pthread.dylib 0x00007fff20322950 _pthread_start + 224
7 libsystem_pthread.dylib 0x00007fff2031e47b thread_start + 15

Thread 11:: com.steinberg.dispatcher.7
0 libsystem_kernel.dylib 0x00007fff202f1f46 __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff2032133c _pthread_rwlock_lock_wait + 56
2 libsystem_pthread.dylib 0x00007fff2031f968 _pthread_rwlock_lock_slow + 457
3 com.steinberg.cubase11 0x000000010cf654e6 0x10aea8000 + 34329830
4 com.steinberg.cubase11 0x000000010cf6775a 0x10aea8000 + 34338650
5 com.steinberg.cubase11 0x000000010d1a7f14 0x10aea8000 + 36699924
6 libsystem_pthread.dylib 0x00007fff20322950 _pthread_start + 224
7 libsystem_pthread.dylib 0x00007fff2031e47b thread_start + 15

Thread 12:: com.steinberg.dispatcher.8
0 libsystem_kernel.dylib 0x00007fff202f1f46 __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff2032133c _pthread_rwlock_lock_wait + 56
2 libsystem_pthread.dylib 0x00007fff2031f968 _pthread_rwlock_lock_slow + 457
3 com.steinberg.cubase11 0x000000010cf654e6 0x10aea8000 + 34329830
4 com.steinberg.cubase11 0x000000010cf6775a 0x10aea8000 + 34338650
5 com.steinberg.cubase11 0x000000010d1a7f14 0x10aea8000 + 36699924
6 libsystem_pthread.dylib 0x00007fff20322950 _pthread_start + 224
7 libsystem_pthread.dylib 0x00007fff2031e47b thread_start + 15

Thread 13:: com.steinberg.dispatcher.9
0 libsystem_kernel.dylib 0x00007fff202f1f46 __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff2032133c _pthread_rwlock_lock_wait + 56
2 libsystem_pthread.dylib 0x00007fff2031f968 _pthread_rwlock_lock_slow + 457
3 com.steinberg.cubase11 0x000000010cf654e6 0x10aea8000 + 34329830
4 com.steinberg.cubase11 0x000000010cf6775a 0x10aea8000 + 34338650
5 com.steinberg.cubase11 0x000000010d1a7f14 0x10aea8000 + 36699924
6 libsystem_pthread.dylib 0x00007fff20322950 _pthread_start + 224
7 libsystem_pthread.dylib 0x00007fff2031e47b thread_start + 15

Thread 14:: com.steinberg.dispatcher.10
0 libsystem_kernel.dylib 0x00007fff202f1f46 __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fff2032133c _pthread_rwlock_lock_wait + 56
2 libsystem_pthread.dylib 0x00007fff2031f968 _pthread_rwlock_lock_slow + 457
3 com.steinberg.cubase11 0x000000010cf654e6 0x10aea8000 + 34329830
4 com.steinberg.cubase11 0x000000010cf6775a 0x10aea8000 + 34338650
5 com.steinberg.cubase11 0x000000010d1a7f14 0x10aea8000 + 36699924
6 libsystem_pthread.dylib 0x00007fff20322950 _pthread_start + 224
7 libsystem_pthread.dylib 0x00007fff2031e47b thread_start + 15

Thread 15:: com.steinberg.dispatcher.11

Hi,

We don’t see the part, where it crashes, here in the file, you provided.

Attach the source *.crash file, please.

Mac: macOS Console utility > User Reports folder or Crash Reports in macOS 10.15 (or ~user/Library/Logs/Diagnostic Reports).

Hi Martin here it is

crash cubase 11.rtf.zip (40.1 KB)

Hi,

In the crash thread, there is no information related to any music software or plug-in at all. There is only + line:

Thread 75 Crashed:: Dispatch queue: com.apple.network.connection-67
0   libobjc.A.dylib               	0x00007fff201bda9d getMethodNoSuper_nolock(objc_class*, objc_selector*) + 151

Sorry, I have no idea, what’s going on, here.

Hmm thanks for looking. I wonder what’s going on. Been happening for months. Consistently

Hi,

There was HALion Sonic SE also somehow mentioned (but not in the crash thread), but anyway… Do you have the latest 5.0.40 update installed, please? Same as the Groove Agent SE latest update? Are your plug-ins up to date?

Hi Martin - GA was up to date - Sonic was not - when I updated, the issue still persists, you close a project and crash, and now I get the message attached.

Hi,

Thank you for the details. Could you attach the source *.crash file, please?

Just a wild guess here, but I would check the following plug-in: com.sonnox.OxfordInflator. It’s the one that seems to make some network connection. Please check if by not using this plug-in your crashes are gone.

Thanks. I tried removing but it didn’t fix the issue. I’ve had this crash issue since I can remember. It’s just always been this way that I got used to crashing the programme in order to open a new project.

This is not normal behaviour and it looks like you have installed something that interfere with Cubase. What happens if you disable all 3rd party plug-ins? Do you still have this crashes? If yes, then you maybe have some 3rd party system extension that is incompatible with Cubase. Please try to check if you have something like this.

It’s too overwhelming and confusing to work out which plugin might be causing the issue by just trial and error. there are so many plugins used in my project, i wouldn’t even know where to begin or what to do to narrow it down. each project also takes around 2 minutes to load up minimum, I would be here for days testing out different projects and whatever needs to be done.

This is the latest crash report - there are many - this is the last one of 15 today.crash.rtf.zip (38.9 KB)

We cannot see from the crashlog which plug-in is causing this. I’m afraid. I’m absolutely sure it’s not Cubase itself. Have you checked running without plug-ins as described here: Safe Mode Dialog

Hi Arne yes cubase runs fine with plugins disabled. Thing is my projects that crash use so many plugins that i wouldn’t even know where or how to start finding out which one is the problem plugin. They are all up to date too.

Hi,

The fastest way to find out which plug-in is faulty, is to use the binary/half-interval search method.

Thanks Martin but there has got to be an easier way!

I just spent two hours and finally narrowed it down to Isotope Stutter Edit that was causing the crash. I have emailed them, but there has got to be a better way more efficient way of tracking down a rogue plugin. There’s just no time to go through so many plugins. You lose so much production time it’s crazy.

Hi,

Sorry, mathematically, this is the very fastest way in general, how to point to the specific object, if you search for one object in the set of objects. Of course, you can guess, it might be faster, if you are lucky. But this is the mathematical safe and stable way for this kind of tasks.

Agreed, I spent 3 hours troubleshooting a plugin that was causing Cubase to crash on exit.

1 Like

I mean there has to be a better way of cubase identifying which plugin it is not happy with.