Control Room keeps resseting and i lose all presets too!

hi,
i have a CU12 Control Room problem and it drives me crazy. I don’t know why but even if i am saving my control room presets Cubase suddenly loses all settings and of course all the presets(control room inputs etc) i have made. This is happening only in the Control Room page/settings.
Does anybody have an idea on why this is happening?
Is there a way to save the control room file from Cubase Windows folders in order to save it manually? Thanks in advance!