After recently upgrading both my PC and my Cubase (from SX2 to Pro 11) I started experiencing some problems with my USB eLicensers (I have two of them, since I bought SX2 and Hypersonic back in 2005 or so).
Sometimes, with no apparent reason, Cubase freezes during startup/closing (of the program or of a project file).
Trying to spot the problem I started keeping the eLicenser Control Center constantly open and so I discovered that while loading/unloading Cubase or a “.cpr” file the eLCC keeps “refreshing” and increasing/decreasing the number of “instances” associated with the Cubase license. When the loading/closing process is completed the refreshing stops. Nothing seems to change during the working session, unless for example I load some license protected VST instruments or plugins (which produces further refreshes and number increases).
Well, every now and then it happens that after one of those refreshes the program just freezes, with no messages at all (neither by eLCC nor by Cubase), forcing me to manually kill all Cubase and eLCC processes, unplug/replug the dongle and start everything again.
Moreover, since every single refresh lasts a couple of seconds and produces a single change (increase or decrease) in the instances number, the whole opening/closing of a Cubase working session takes a “long” amount of time, especially when compared with the objectively high speed of my new PC.
So I’d like to know, in the first place, whether such a… slow stepping is normal or not.
I also would like to know whether other users are experimenting any similar behaviours.
As to the possibility of a dongle malfunction, I think I can rule that out because both my dongles behave in the exact same way, despite one of them having been used very little (I kept it in a safe place as a spare). Also, I had never had any such problems before and I’m using, for the dongle in my new PC, an USB2 port like the one I used before. I also have updated the eLCC software to its latest release.
Thanks in advance for any help or advice.