# "Could not create record file"

**URL:** <https://forums.steinberg.net/t/could-not-create-record-file/748225>\
**Category:** Cubase\
**Created:** [November 6, 2021, 1:05pm UTC](https://forums.steinberg.net/t/could-not-create-record-file/748225 "2021-11-06T13:05:47Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![jackrumsey](https://avatars.discourse-cdn.com/v4/letter/j/35a633/32.png) [@jackrumsey](https://forums.steinberg.net/u/jackrumsey)\
**Post date:** [November 6, 2021, 1:05pm UTC](https://forums.steinberg.net/t/could-not-create-record-file/748225/1 "2021-11-06T13:05:47Z")

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‘Could not create record file’

![image|690x431](upload://87wkmlYihiYkvBKgvs0RGDPMXHr.png

This is a new one. Nothing appears to be wrong with the hardware as far as I can see so not sure why interface isn’t being recognised. I’ve been using software for a while now. I haven’t changed anything about my setup.

Any ideas?

Thank you!

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**Author:** ![jackrumsey](https://avatars.discourse-cdn.com/v4/letter/j/35a633/32.png) [@jackrumsey](https://forums.steinberg.net/u/jackrumsey)\
**Post date:** [November 6, 2021, 1:06pm UTC](https://forums.steinberg.net/t/could-not-create-record-file/748225/2 "2021-11-06T13:06:20Z")

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![image](https://europe1.discourse-cdn.com/steinberg/original/3X/3/8/38eb0c87ed7dfad5b7bfbfd7d40edbb277200541.png)

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**Author:** ![cubic13](https://dub1.discourse-cdn.com/steinberg/user_avatar/forums.steinberg.net/cubic13/32/286924_2.png) [@cubic13](https://forums.steinberg.net/u/cubic13)\
**Post date:** [November 6, 2021, 1:15pm UTC](https://forums.steinberg.net/t/could-not-create-record-file/748225/3 "2021-11-06T13:15:01Z")

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Probably due to folder access rights, as it seems that you have enough space left on your disks. Check, as administrator, that the folders used for your project have both read and write access rights (with Windows Explorer).

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**Author:** ![jackrumsey](https://avatars.discourse-cdn.com/v4/letter/j/35a633/32.png) [@jackrumsey](https://forums.steinberg.net/u/jackrumsey)\
**Post date:** [November 6, 2021, 8:50pm UTC](https://forums.steinberg.net/t/could-not-create-record-file/748225/4 "2021-11-06T20:50:03Z")

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> [@jackrumsey](#):
>
> Could not create record file

Thanks, but I have no idea how to go about this. Is there anyway you could provide a step by step guide?

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**Author:** ![Martin.Jirsak](https://avatars.discourse-cdn.com/v4/letter/m/85f322/32.png) [@Martin.Jirsak](https://forums.steinberg.net/u/Martin.Jirsak)\
**Post date:** [November 6, 2021, 9:03pm UTC](https://forums.steinberg.net/t/could-not-create-record-file/748225/5 "2021-11-06T21:03:50Z")

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Hi,

In the Windows Explorer right click the folder, where do you want to save your project and make sure, it has write permissions. Also make sure all parents o folders have write permissions.

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<div class="post-metadata">

**Author:** ![jackrumsey](https://avatars.discourse-cdn.com/v4/letter/j/35a633/32.png) [@jackrumsey](https://forums.steinberg.net/u/jackrumsey)\
**Post date:** [November 7, 2021, 11:22am UTC](https://forums.steinberg.net/t/could-not-create-record-file/748225/6 "2021-11-07T11:22:13Z")

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Thanks Martin

I clicked on properties and it appears ‘write’ is already allowed. All folders within the ‘Cubase’ folder also have write permitted.

So it must be something else. I do find it curious that this is suddenly an issue.

Jack

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<div class="post-metadata">

**Author:** ![jackrumsey](https://avatars.discourse-cdn.com/v4/letter/j/35a633/32.png) [@jackrumsey](https://forums.steinberg.net/u/jackrumsey)\
**Post date:** [November 7, 2021, 11:24am UTC](https://forums.steinberg.net/t/could-not-create-record-file/748225/7 "2021-11-07T11:24:40Z")

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![image](https://europe1.discourse-cdn.com/steinberg/original/3X/8/b/8b13a70da6badb93452206292ac0e94837fedbb1.png)

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<div class="post-metadata">

**Author:** ![Martin.Jirsak](https://avatars.discourse-cdn.com/v4/letter/m/85f322/32.png) [@Martin.Jirsak](https://forums.steinberg.net/u/Martin.Jirsak)\
**Post date:** [November 7, 2021, 11:31am UTC](https://forums.steinberg.net/t/could-not-create-record-file/748225/8 "2021-11-07T11:31:20Z")

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Hi,

Could you double-check the same for the “Jack Rumsey” user and the Administrators user, please? Also double-check all parent folders, please.

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**Author:** ![jackrumsey](https://avatars.discourse-cdn.com/v4/letter/j/35a633/32.png) [@jackrumsey](https://forums.steinberg.net/u/jackrumsey)\
**Post date:** [November 7, 2021, 12:46pm UTC](https://forums.steinberg.net/t/could-not-create-record-file/748225/9 "2021-11-07T12:46:05Z")

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Yes all good. I’ve checked the above and no issues with write or read.

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<div class="post-metadata">

**Author:** ![Martin.Jirsak](https://avatars.discourse-cdn.com/v4/letter/m/85f322/32.png) [@Martin.Jirsak](https://forums.steinberg.net/u/Martin.Jirsak)\
**Post date:** [November 7, 2021, 2:48pm UTC](https://forums.steinberg.net/t/could-not-create-record-file/748225/10 "2021-11-07T14:48:23Z")

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Hi,

Could you try to start Cubase as administrator, please?

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<div class="post-metadata">

**Author:** ![jackrumsey](https://avatars.discourse-cdn.com/v4/letter/j/35a633/32.png) [@jackrumsey](https://forums.steinberg.net/u/jackrumsey)\
**Post date:** [November 7, 2021, 3:31pm UTC](https://forums.steinberg.net/t/could-not-create-record-file/748225/11 "2021-11-07T15:31:05Z")

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Still the same result unfortunately.

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<div class="post-metadata">

**Author:** ![Martin.Jirsak](https://avatars.discourse-cdn.com/v4/letter/m/85f322/32.png) [@Martin.Jirsak](https://forums.steinberg.net/u/Martin.Jirsak)\
**Post date:** [November 7, 2021, 7:28pm UTC](https://forums.steinberg.net/t/could-not-create-record-file/748225/13 "2021-11-07T19:28:46Z")

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Hi,

Is there enough free space on the drive?

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<div class="post-metadata">

**Author:** ![jackrumsey](https://avatars.discourse-cdn.com/v4/letter/j/35a633/32.png) [@jackrumsey](https://forums.steinberg.net/u/jackrumsey)\
**Post date:** [November 8, 2021, 11:37am UTC](https://forums.steinberg.net/t/could-not-create-record-file/748225/14 "2021-11-08T11:37:39Z")

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Yes it says 106 GB of data available

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<div class="post-metadata">

**Author:** ![Martin.Jirsak](https://avatars.discourse-cdn.com/v4/letter/m/85f322/32.png) [@Martin.Jirsak](https://forums.steinberg.net/u/Martin.Jirsak)\
**Post date:** [November 8, 2021, 1:10pm UTC](https://forums.steinberg.net/t/could-not-create-record-file/748225/15 "2021-11-08T13:10:41Z")

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Hi,

Could you try to reinstall Cubase and install it as administrator, please?

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<div class="post-metadata">

**Author:** ![jackrumsey](https://avatars.discourse-cdn.com/v4/letter/j/35a633/32.png) [@jackrumsey](https://forums.steinberg.net/u/jackrumsey)\
**Post date:** [November 8, 2021, 3:01pm UTC](https://forums.steinberg.net/t/could-not-create-record-file/748225/16 "2021-11-08T15:01:47Z")

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I have just tried both re-installing and running as administrator but no luck unfortunately.

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<div class="post-metadata">

**Author:** ![Martin.Jirsak](https://avatars.discourse-cdn.com/v4/letter/m/85f322/32.png) [@Martin.Jirsak](https://forums.steinberg.net/u/Martin.Jirsak)\
**Post date:** [November 8, 2021, 5:28pm UTC](https://forums.steinberg.net/t/could-not-create-record-file/748225/17 "2021-11-08T17:28:28Z")

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Hi,

Have you tried other folder?

I’m running out of ideas, sorry.

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<div class="post-metadata">

**Author:** ![jackrumsey](https://avatars.discourse-cdn.com/v4/letter/j/35a633/32.png) [@jackrumsey](https://forums.steinberg.net/u/jackrumsey)\
**Post date:** [November 23, 2021, 3:28pm UTC](https://forums.steinberg.net/t/could-not-create-record-file/748225/18 "2021-11-23T15:28:02Z")

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I’m able to still arm and record tracks in pre-existing files however it still claims that there’s no space on the disk when I try to record a new track.

Is it is possible to speak to someone over the phone about this? Perhaps some remote support?

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<div class="post-metadata">

**Author:** ![jackrumsey](https://avatars.discourse-cdn.com/v4/letter/j/35a633/32.png) [@jackrumsey](https://forums.steinberg.net/u/jackrumsey)\
**Post date:** [November 23, 2021, 3:28pm UTC](https://forums.steinberg.net/t/could-not-create-record-file/748225/19 "2021-11-23T15:28:31Z")

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I have by the way deleted the majority of my cubase files

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<div class="post-metadata">

**Author:** ![jackrumsey](https://avatars.discourse-cdn.com/v4/letter/j/35a633/32.png) [@jackrumsey](https://forums.steinberg.net/u/jackrumsey)\
**Post date:** [November 23, 2021, 3:30pm UTC](https://forums.steinberg.net/t/could-not-create-record-file/748225/20 "2021-11-23T15:30:06Z")

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Solved!  
Just deleted from my recycle bin and we’re good to go.

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**Author:** ![Fernando\_Crespo](https://avatars.discourse-cdn.com/v4/letter/f/b9e5f3/32.png) [@Fernando\_Crespo](https://forums.steinberg.net/u/Fernando_Crespo)\
**Post date:** [April 24, 2022, 10:42am UTC](https://forums.steinberg.net/t/could-not-create-record-file/748225/21 "2022-04-24T10:42:51Z")

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Hi All. I had the same problem in CUBASE 12, and I fixed hour ago. Open the project with this problem. and open “Record Format” you need to put the same options that this project was recording and pumm YOU CAN RECORD NOW! I don’t know why doest match but this is the problem. Enjoy recording on CUBASE. Jesus BlessYou, Fer.

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