Hi,
I have a problem with Cubase.
It crashe and crashes windows (bluescreen), I have no explanation, I have a good pc. Before it crashes I always hear a clap noise. I cannot contact support because i only have the trial version. Can someone help me?
Thank you.
Ps: Sorry my english is verry bad, I use g trad.
Hi and welcome,
The blue screen is more a hardware/driver issue. I haven’t seen the blue screen related to a software for very long time.
I would recommend to try to repair your Windows system (if there is a function, like this) and also update all possible drivers.
Can you see any *.dmp file(s) in this folder?
Documents/Steinberg/Crash Dumps
If yes, could you ZIP it and attach, please?
Thank you for your answer.
I have already updated the drivers and tried to repair windows.
I am attaching you by we transfer the file that you requested from me because I cannot join it here as I am new.
I can not put a link either so you will have to add “https”
://we.tl/t-IvVSvXOZ2C
Thanks again.