Crash editing Keycommands - file atteched

Cubase
,
1

hello, another crash today, I was editing the Key commands, deleted a preset and choosing from other presets
Cubase 10.5_2020-04-18-095738_iMac-di-Giutom.crash (95.7 KB)

2

Hi,

Reported to Steinberg CAN-28831.

3

Similar problem here.

  1. Made a track preset with VST and plugin settings
  2. Assigned a keycommand/shortcut
  3. Add new audio track w/ default settings
  4. Do shortcut to cycle through track presets
  5. crash.

System info:
About this Mac:
MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports)
Processor 2.4 Ghz Dual-Core Intel Core i7
Memory 16GB 1867 MHz LPDDR3
Graphics Intel Iris Graphics 540 1536 MB

Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro13,1
Processor Name: Dual-Core Intel Core i7
Processor Speed: 2.4 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 4 MB
Hyper-Threading Technology: Enabled
Memory: 16 GB
Boot ROM Version: 243.0.0.0.0
SMC Version (system): 2.36f100

Other Hardware
Audio Interface: RME UFX direct in to computer USB
Yamaha MODX, Steinberg CC121, Launch Pad Pro MK3, Push 2, Midi Fighter 64, Motu Midi Express XT, all connected to SEDNA USB hub which then connects to main computer.

DAW.Cubase
Version 10.5.0 Build 68 - Built on Oct 14 2019

This was also sent to Yamaha/Steinberg email support

Oliver

4

Hi,

Could you please attach the source *.crash file to be able to compare, if it’s the very same crash?

5

Sure thing, where are crash logs located? (MacOS)

6

Here are the crash reports, let me know what you find

Oliver
Cubase 10.5_2020-10-16-080340_Olivers-MacBook-Pro.crash (125 KB)

7

Hi,

Do I understand you right, you have assigned the “Track Preset > Next” command from the Project folder, please?

Reported to Steinberg CAN-32112.

8

Correct yes

9

Hi,

Can I ask you for one more detail here, please? Did it crash once you hit the Key Command for the first time or always for the 2nd time or later, please? Thanks

10

Hi Martin, Sorry for the late reply. It crashed every time when I hit the key command. It never got to a 2nd time or a later time after hitting the key command. hopefully this was resolved in Cubase 11? I haven’t upgraded yet. I’m waiting to see what reviewers say.

11

Hi @Tomateck, @olivero54,

Unfortunately, I wasn’t able to reproduce it here before. It should be fixed in C11.0.10 now.

Do some of you have Cubase 11 already, please? Could you confirm the fix in Cubase 11.0.10, please? Could you try with Cubase 11.0.10 Trial, please?

12

Hi Martin,
I confirm that Cubase 11.0.10 solve the problem. Thanks for your support :wink:

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