Every time I open Dorico I get this message that crash reports are detected from recent unexpected exits. No idea why. Dorico is very stable and I close the software in a regular way. Now and then I send the reports to Steinberg.
I’m on Ventura 13.5.1 with the latest Dorico Pro 5. It’s no big problem, but I wonder if there’s something deep down in my Mac or Dorico that causes this.
Hi @Douwe_Eisenga , then it seems you have crashes when exiting Dorico.
Of course, you already sent some of the crashes to Steinberg, they get into our automated system, but I can’t trace them back to a certain user. Therefore, in Dorico please do from the menu Help > Create Diagnostic Report and attach the corresponding zip file here. That zip file shall also contain some crash files which I will then have a look at.
Thank you very much
Thanks Ulf for this amazing quick reply. Here’s the zip-file
Dorico Diagnostics.zip (2.4 MB)
Thanks a lot.
And it was only that quick, because I was just checking the forum. Could have also taken much longer, so it was more a coincident.
And here comes already the verdict.
Indeed, there are a handful of crash files in there and they all point at EastWest’s Spaces II plug-in that crashes the Dorico audio engine while shutting down the app.
So this has no bad influence on your work, but still, it would be better if EastWest would fix it. Therefore I propose that you open a ticket with them and send them one of the in the Diagnostic Report contained IPS files. From our side there is nothing we can do. Maybe you could also check for an update of that plug-in first.
Thank you. I updated Spaces II but this doesn’t help. I opened a ticket at East West as you suggested. Have a nice day!
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They adviced to re-install Spaces and it seems that the messages are gone.
Cool, thanks for the feedback.
I have the same problem, but unfortunately, we are not blessed with Steinberg support, so I am writing here. Is there any way you could tell us what’s going on? I have always Dorico crashing on exit, even with the last Dorico update, why can this not be fixed? Spaces II works fine in Dorico btw. Any help would be appreciated! 
Dorico Diagnostics.zip (2.7 MB)
In your case, @Z_Score, it appears to be the SINE Player that is causing the audio engine to crash on exit. This is a commonly-reported problem: plug-ins that use the JUCE framework often cause this kind of problem.
OK, thank you so much! What do you recommend to do with this? It’s been working properly a month or two ago and I have not updated Sine player recently.
If Dorico cannot find a way immune its system from crashes of third party plugins is there a way to blacklist the plugin- as a temporary fix at least? I do not use Sine with Dorico at this moment. Although I had in the past and it was ok. What do you suggest?
Unfortunately you can’t put plug-ins manually on the black list.
So the safest way to deal with it is to not use Sine Player in your project at all.
Well, that’s not going to solve the problem, I am afraid, because I do not use SINE in my Dorico projects and it still crashes.
Are you sure? The only reason Dorico would be loading the SINE Player is if it’s instantiated in your project. Check the VST and MIDI panel in Play mode: I suspect you will find at least one instance of SINE Player loaded in the project you’re working on.
Hi @Z_Score , or there is a “zombie” instance in the project. Could you please post me that project to u dot stoermer at steinberg dot de. Thanks
Solved! You were right, for some reason there was a Sine instance in my template. I removed it and it’s fine. Thank you so much!
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Dorico Diagnostics.zip (1.4 MB)
Im also getting strange crashes when changing metronome marking! Hopefully my diagnostic files have been uploaded
You do not have to post the same question in multiple places. Please don’t.
We have seen this crash reported by a number of users. Unfortunately as yet we have been unable to reproduce it reliably in-house, and we don’t yet have a fix for it. Sorry for the inconvenience in the meantime.
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