Cubase 10.5.2 crashes with Groove Agent SE5

Cubase
,
1

Hi,
I submitted a support request and crash dumps on MySteinberg over a month ago but have not received any help as yet.

Can anyone shed some light on this issue as I have a project that I cannot complete due to constant crash issues?

Thanks in advance. :smiley:

My original support request was as follows -
A project containing one instance of Groove Agent SE 5 crashes Cubase 10.5.2 within 2mins of the project playing. This happens every time the project is loaded.
This issue did not happen with the project in Cubase 10 and has only been encountered since upgrading to Cubase 10.5.2
Other projects without Groove Agent appear to be playing back as normal.
I have tried re-installing Groove Agent SE 5 from the Steinberg download file but this has made no difference to the issue.
Cubase 10 is still installed on my laptop and loading the project within this results in the same crash issue.
Cubase 10.5.20.179 64bit 2020.7.24 21.21.26.462.dmp (940 KB)
Cubase 10.5.20.179 64bit 2020.7.24 21.01.16.744.dmp (1.28 MB)

2

Hi,

These are 2 different crashes. Reported to Steinberg CAN-31343

3

Hi,

As a workaround, restart the system (not shutdown only) to reset the system timer, please.

4

Hi Martin,

Thanks for looking into this for me.
After a system restart, the project has played through (5 times now) without any issues. :grin:

Thanks again for your help.

Cheers :+1: