As per title - Cubase generally pretty stable until Groove Agent SE 5 is used when it intermittently freezes & I have to use Task Manager to force close it.
No dump files produced (nothing at Documents/Steinberg/…) - in fact no crash dump folder at all although for one freeze I managed to generate one of my own via Task Manager - here’s the Google Drive link to the file:
https://drive.google.com/file/d/1O-SdsWKT4rtAEd2wkgyYjdp9RAD__La8/view?usp=sharing
It happens sometimes when changing kit, sometimes playing a pattern & that pattern will just continue to loop over & over again until I force close Cubase & most recently I’d copied a pattern into the Project Window & attempted to dissolve the track into separate MIDI tracks & it’s the dissolve MIDI command that appeared to cause the freeze.
I did manage to take a look at Task Manager & found out the following by analysing the wait time:
"One or more threads of Cubase10.5.exe are waiting to finish network I/O.
Cubase10.5.exe (PID: 8876) Thread: 1144
Cubase10.5.exe (PID: 8876) Thread: 17216
— dwm.exe (PID: 1336) Thread: -"
I have no idea what all that means!
Yesterday I did a complete uninstall, deletion of residual Cubase/Steinberg files & reinstall - it’s frozen 5 or 6 times since!
Another odd thing is that sometimes after crashing, when I restart Cubase it won’t find my Audio Interface - it says “Cannot found the device. Please connect device” - I then have to reboot my PC to get Cubase to spot my audio interface again.
My set-up:
Cubase 10.5.20 with stock VSTs/plug-ins
Dell XPS 13" 9360 laptop - Intel I7, 16GB RAM, SSD hard disk (170GB of free memory)
34" Ultra-wide screen display connected to laptop via Thunderbolt
Only 3rd party VSTs/plug-ins is Arturia V-Collection
Roland FA-08 Workstation Synth - connected to PC via USB (this is also my audio interface as the synth acts as an audio interface)
Arturia KeyLab Mk2 MIDI controller connected to PC via USB
My PC is pretty quick & when it’s not freezing it handles everything OK.
I see others have had issues with Groove Agent SE5 - I make sure I don’t make rapid changes which apparently can cause it to hang.
I’m making an assumption that it’s Groove Agent SE 5, but not 100% sure, although all of the recent issues have happened when using it (i.e. editing etc.) or it is loaded onto a track.
If anyone can provide any advice it’d be really appreciated, thanks!