Cubase 10.5 crashes on plugin GUI opening

Cubase
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1

Hello,

I am experiencing an issue that causes Cubase to freeze when certain plugins are viewed. Some 3rd party plugins will open GUIs that are a black screen and cause Cubase to freeze until I force quit. Audio playback still works, as does midi input but I cannot interact with the program. This was not an issue at first (I was able to create entire songs without freezes) but as of 3 days ago this bug occurs on every project I’ve opened.

System: Windows 10, Ver. 10.018363, 64-Bit
DAW: Cubase 10.5.30
CPU: Ryzen 7 5800x
GPU: NVIDIA GeForce RTX 2060 SUPER

Here are two plugins that have caused the crash when the GUI was opened:

  • Scaler 2 (both .dll and .vst)
  • Fabfilter Pro L-2 (both .dll and .vst – this one sometimes crashes but not always)

After searching around, I saw some folks had similar issues and found it was graphics related to their Nvidia cards. I updated my card’s drivers and still had the issue. It doesn’t look like my PC has an integrated card to use instead either so I think that’s off the table too.

If anyone has any potential fixes or things to try I’d greatly appreciate it. These two plugins are a big deal in my current workflow. I’ll update this post with other plugins that trigger the crash as I continue to test.

Thanks.

2

Hi and welcome on the forum,

Could you attach the *.dmp file, please?
Win: Documents/Steinberg/Crash Dumps

3

Thank you for responding,

I checked the crash folder and it only has one crash file from 3/7 (before the problem). I’ve attached it to be thorough. Is it possible this issue, due to its nature, does not generate one?Cubase 10.5.20.179 64bit 2021.3.7 1.05.46.021.dmp (1.4 MB)

4

Hi,

Sorry, I’m afraid, this could be totally different crash. We just don’t know.

As you have NVIDIA, please try this:

  • Uninstall the NVIDIA driver.
  • Download the latest Studio driver version from here.
  • Start the installation (as administrator).
  • Don’t install the whole package, use the Custom (Advanced) settings.
  • Disable everything (don’t install NVIDIA Experience, PhysX, etc.), keep just the video driver enabled.