I just purchased from Steinberg.net the upgrade to Artist 10. It clearly showed that it would work upgrading from Studio 5 to Artist 10. When I run the installer it begins to load and crashes, giving no error message.
I have a retail (fully legal) version of Cubase Studio 5.
I have the USB e-licenser inserted.
The e-licenser is working fully with the current install of Studio 5.
I downloaded the software twice using the Steinberg download software.
Do I need to buy a new USB e-license?
Do I have to have Cubase launched before upgrading?
Do I need to uninstall Studio 5?
Bought this tonight cause the Steinberg email said it was the last chance for 1/2 off. Very frustrated.