cubase 10 pro purchased question

I took the plunge and purchased cubase 10 pro with the licence dongle. on Friday. I have received my activation code on email but for some reason i am unable to register the product on the cubase website? its saying the activation code is not found? do i have to activate it using the usb elicenser before i can put register it on the website?


that would be why then :smiley: Thanks.

are elicensers still being sent out first of week of june? per the sticky?