Cubase 11 Crash Graphic Problem?

Cubase
1

HI,

any idea why cubase crashes ? It shows me the following when restarting:
graphics2d.dll crashed

During the crash i get the message unrecoverable graphic error 0x8007000e.

Any advice would be appreciated. Thanks.

2

Hi,

Try to update your graphics card driver, please.

What graphics card do you have, please?

3

HI, Thanks, will try, nvidia 1080 Asus

4

Hi,

Please try this:

  • Uninstall the NVIDIA driver.
  • Download the latest Studio driver version from here.
  • Start the installation (as administrator).
  • Don’t install the whole package, use the Custom (Advanced) settings.
  • Disable everything (don’t install NVIDIA Experience, PhysX, etc.), keep just the video driver enabled.
5

Great, Thanks…

6

I have exactly the same problem but have a Nvidia GTX 770 and there is no studio driver for this card. Any recommendations?

7

Hi,

Could you attach the *.dmp file, please?
Win: Documents/Steinberg/Crash Dumps

8

I don’t have this folder (my files are not hidden).

9

Had the same problem recently - the error window would pop up as soon as I try to maximize/resize a project window. Solved it (Hopefully) by trying to install the Cubase 12 trial - Just out of curiosity whether the issue will pop up there too. After verifying that it didn’t , I’ve I just renamed the graphics2d.dll to graphics2d_bak.dll and copied the same file from the trial version into the cubase 11 binary folder, next to cubase11.exe. Worked like a charm! At least for the time being…