My pathway to Cubase 11 Pro was as below
Elements Trial for 30 days
Then paid for the full version and upgraded to Elements
Then paid an upgrade fee and upgraded to Cubase Pro
I’ve been using the since May 2021 but suddenly yesterday I got a “Licence not found error”. When I look at my eLicenser - there is only the expired trial version of elements in there.
When I activate my Cubase Pro Licence it say there is no valid licence to upgrade, so I believe it is looking for a full version of elements. So when I activate my full version of Elements, I get an error saying the code was already used. It all dead ends - and the Cubase support appears to have shut shop and gone home.
I’m working for my school project and the deadline is 04 Jan 2021, so any help will be greatly appreciated.