Cubase 11 pro suddenly quit

I use Cubase Pro 11 and running Kontakt 6 for VST instruments, after I setting up my template and start using it, I found it often crashes, and Cubase suddenly quit


Model Name: MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports)
Model Identifier: MacBookPro15,2
Processor Name: Quad-Core Intel Core i5
Processor Speed: 2.4 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Hyper-Threading Technology: Enabled
Memory: 16 GB

please help me to fix it, or what the reason for that issue

here a crash log
crash log.pdf (268.7 KB)

Hi and welcome to the forum,

The crash is in NI Kontakt:

Thread 132 Crashed:: AuxProcess #1
0 Kontakt
BSample::CachePCM(BProcessData*, int, BPCMCache&) + 2430
1 Kontakt 0x1539174b0 BSample::GetFrame(BProcessData*, BPCMCache&, int, int, bool&) + 288 2 Kontakt 0x15395a39e
0x7ff81430a514
0x7ff81430602f
0x7ff81430a514
0x7ff81430602f
0x1539cfdde
void*
void*
BSample::FillBlock_ResL(BProcessData&, BPCMCache&, float**, float, float*, int&, BFractionalPos&, int, BSample::IdentityInfo&) + 3454 3 Kontakt 0x15395921b BDsp::DoGetBlockSampler(BProcessData&, BVoice&, bool, BFractionalPos&, int, BSample::IdentityInfo&, float, float**, int, int) + 1051
4 Kontakt 0x153956a0b BDsp::GetBlockSampler(BProcessData&, BVoice&, float*, float*, long, int*) + 1387
5 Kontakt 0x15394f3ba BDsp::ProcessVoice(BProcessData&, BDSPTimeStamp const&, float**, BVoice&, long, bool) + 4010
6 Kontakt
BEngine::RenderVoice(BVoice&, int, bool&) + 2175
7 Kontakt
BEngine::RenderVoices(int) + 151
8 Kontakt
BEngine::AuxProcessThreadProc(int) + 655
9 Kontakt
BEngine::AuxProcessThread::run() + 71
10 Kontakt std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::_ _1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, void (BEngine::AuxProcessThread::*)(), BEngine::AuxProcessThread*> >(void*) + 62
11 libsystem_pthread.dylib
_pthread_start + 125
12 libsystem_pthread.dylib
thread_start + 15

Unfortunately, as you saved the *.crash file as PDF, you malformed it… Provide NI the source *.crash file, please.