How can it be that after 2 new updates that came out in the last few months, preset saving in Retrologue (and possibly other Steinberg plugins) is still broken?
Whenever I try saving a preset in Retrologue, the preset file gets created in /users/[username]/Library/Audio/Presets/…/Retrologue/User/MyPresetfolder
but it does not show up in the preset browser, search or the Mediabay?
I have a feeling that it is even worse now than it was in Cubase 12.0.40 when it was at least showing up in the Mediabay so I could correct some of the tags and category fields.
But now it’s just useless. I really love working with Retrologue and I want to continue creating new presets - but now I can’t because of this issue.
How it should work:
You click the “save” icon, choose your folder and enter all the data, then continue working. When you search for the preset you just saved, it is supposed to show up immediately within the instruments preset search.
Does this have to do with MacOS permissions? Because I made sure all my permissions are granted under “System preferences” - “Security & Privacy”.
Is there no one else with this problem? I have installed Cubase 12.0.51 on two different macs now and both have the same problem. It occurs with fresh preferences (vanilla installation).
Out of options here. I will yet again create a support request for this and I would really appreciate the devs take a good look at this.
No, that path is wrong. It appears to me that you are inexperienced with the mac version of Cubase. Please, only reply to forum topics if you know what you are talking about? Kindly, thanks
There is nothing there in that folder. “Steinberg Media Technologies” exists but it is empty. I assume you would be able to put “global” content in there?
On MacOS, you have to put it inside the /Users/Library folder.
I put [Username] in brackets because it is to indicate that you have to use your own username, which you are using when logged into your MacOS profile.
There is litterally a /User/ folder inside /Presets/Steinberg Media Technologies/Retrologue/ - I kid you not. Everything else is at your choosing. In my example, I use the folder “Dreikelvin Retrologue Vol. 1” - which is a folder I just copied into the retrologue folder and all the presets showed up.
Saving into that folder, however - is another story.
It doesn’t depend if you put your preset in a collection/folder or not - the outcome is the same. No preset shows up.
#quick update: I just checked read/write permissions in these folders and they were “read only” and “no access” - corrected that but this changed nothing. I still can’t find my saved presets.
As my profile states, I’m on Windows. But my goal in replying to you is to fix everything. I do understand filepaths, and can troubleshoot Cubase like a professional Cubase troubleshooter. I also understand how Mac folder paths work.
There’s something wrong, clearly. I just want to narrow it down to a reportable issue. Then, I will enter it into the Steinberg bug database. I hope that seems like a good plan to you.
So is this the path to the retrologue presets on your machine? /Users/[username]/Library/Audio/Presets/Steinberg Media Technologies/Retrologue/[username]/Dreikelvin Retrologue Vol. 1/
Is that preset folder listed in the MediaBay? Is it checkmarked?
Yes I have 12.0.51. On my system they get saved to %userprofile%\Documents\VST3 Presets\Steinberg Media Technologies\Retrologue\
/Users/[username]/Library/Audio/Presets/Steinberg Media Technologies/Retrologue/[username]/Dreikelvin Retrologue Vol. 1/
no, you just changed the folder “User” and turned into a placeholder, which is not correct. that folder is literally called “User”.
as you can see in the documentation, the path to the user presets is like it says it is:
I just switched my Cubase to “M1 Native” and the (previously saved) test presets now show up.
Saving a new preset while in M1 Native Mode still does not make it show up immediately in the preset browser in Retrologue. It requires a restart.
And even then the behavior is really quirky: if you open the preset browser and select your collection, the preset shows up in the list but when you search for its name, it is not being found! It shows up in the Mediabay though.
Picture: Preset showing in the Mediabay but not searchable in Retrologue browser:
Seems like there is something weird going on with Rosetta/M1 Native builds
I checked in the facebook group “Cubase Users” and immediately got in touch with a fellar with very similar issues. Retrologue 2 was last updated in January 2022 and Cubase 12 was released a bit later. Not sure if this has anything to do with it. But I too noticed issues with Retrologue not writing the preset attributes properly, making it impossible for the preset file to be searchable. We are still testing this on someone elses setup.