Cubase 12 Artist not installing

I recently Purchased an upgrade from Cubase AI to Cubase Artist as well as a Steinberg UR22C with Cubase AI. After Putting in the Download access codes into the Steinberg download assistant the application does not install and instead I am given a message saying “The Steinberg Download assistant can not download Cubase 12.0.52 - Application (required). Please contact your local support team.” I have tried re-installing the download assistant multiple times but it still doesn’t work. I already have a copy of Cubase 11 Elements which works fine but I don’t know why I am getting so much trouble with this. I have also tried installing Cubase 12 Artist off of the website and that also doesn’t work. Some help would be much appreciated.

1 Like